People-First Shift Leader - Fast-Paced Restaurant

Wendy's; Hillcrest (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Wendy's in Ohio is seeking a Shift Manager to lead restaurant operations, coach crew members, and ensure fast, friendly service. You’ll uphold food safety standards, handle customer situations, and work to develop the team in a high-energy environment.

This role requires at least one year in a restaurant, a HS diploma or GED, and proven ability to lead, solve problems, and make quick decisions while staying flexible with scheduling.

Qualifications

• At least one year of restaurant work experience.
• High school diploma or GED (or working to finish it).
• Led, managed and organized a team in a fast-paced environment.
• Strong problem solving, customer service and decision making skills.
• Able to give and take direction effectively.
• Flexible work availability.

Responsibilities

• Travel to other Wendy’s locations as needed.
• Stand and move for most or all of your shift.
• Lift 25–50 lbs. occasionally.
• Handle weather-related moments at drive-thru and outdoors.
• Wear headset and operate restaurant equipment while following brand standards.

Skills

Team leadership

Customer service

Problem solving

Decision making

Flexibility

Education

High school diploma or GED

Job description

Wendy's in Ohio is seeking a Shift Manager to lead restaurant operations, coach crew members, and ensure fast, friendly service. You’ll uphold food safety standards, handle customer situations, and work to develop the team in a high-energy environment.

This role requires at least one year in a restaurant, a HS diploma or GED, and proven ability to lead, solve problems, and make quick decisions while staying flexible with scheduling.