Restaurant Shift Leader

Workstream; Pearl (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Tips

Flexible scheduling

Team-focused culture

Community support

Job summary

Firehouse Subs in Pearl, MS is seeking a hands-on Shift Leader who can own the shift, motivate the team, and deliver an exceptional guest experience. You’ll lead by example during peak hours, coach on food quality and service, and ensure brand standards are met.

You’ll also handle cash and POS while keeping the dining area clean and running smoothly. Ideal candidates bring prior restaurant or shift leadership experience, strong communication, reliability, and the ability to multitask in a

Qualifications

• Experience leading a restaurant shift.
• Strong communication under pressure.
• High standards for cleanliness and food quality.
• Reliable, punctual, and accountable.
• Able to multitask in a fast-paced setting.

Responsibilities

• Lead by example during peak hours—fast, accurate, and energized.
• Coach team members on food quality, speed, and service standards.
• Ensure every shift meets Firehouse Subs brand standards.
• Handle cash, POS, and shift reporting with accuracy.
• Keep the restaurant clean, stocked, and running smoothly.
• Step in wherever needed—line, register, prep, or guest recovery.

Skills

Leadership experience

Strong communicator

Quality standards

Reliability

Punctuality

Multitasking

Job description

Shift Leader - Firehouse Subs (Lead the Line. Set the Tone.)

If you can run a shift, motivate a team, and deliver an exceptional guest experience at the same time-this is your spot. We’re looking for a hands-on leader who doesn’t just manage the shift, but owns it.

What You'll Do

• Lead by example during peak hours-fast, accurate, and energized
• Coach team members on food quality, speed, and service standards
• Ensure every shift meets Firehouse Subs brand standards
• Handle cash, POS, and shift reporting with accuracy
• Keep the restaurant clean, stocked, and running smoothly
• Step in wherever needed-line, register, prep, or guest recovery

What We're Looking For

• Previous restaurant or shift leadership experience preferred
• Strong communicator who can motivate a team under pressure
• High standards for cleanliness, food quality, and service
• Reliable, punctual, and accountable
• Comfortable multitasking in a fast-paced environment

Why Join Us

• Competitive pay + opportunities for advancement
• Tips
• Flexible scheduling
• Team-focused, high-energy environment
• Be part of a brand that supports first responders and the community

The Bottom Line

If you're the type who takes charge without being asked, keeps your team focused, and makes guests want to come back—you’ll thrive here.

Join a locally owned Firehouse Subs team where hard work is recognized, growth is encouraged, and great people make the difference.
Many of our leaders started as Team Members and worked their way into Shift Leader, General Manager, and multi-unit leadership positions. We believe in promoting from within whenever possible and providing opportunities for team members who want to grow.
Whether you're looking for a flexible part-time job, a long-term career, or your first leadership opportunity, you'll be part of a team that values service, teamwork, and taking care of each other.
If you're dependable, positive, and ready to work with a great team, we'd love to meet you.