Shift Leader

firehousefranchiseejobs; Cypress (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Employee discounts

Training & development

Job summary

Firehouse Subs is seeking a Shift Leader in Cypress, Texas to guide their team and ensure top-tier service. This role involves coaching Crew Members, maintaining operational excellence, and promoting a supportive work environment.

Ideal candidates will have previous supervisory experience, strong communication skills, and a passion for teamwork. We offer competitive salaries along with comprehensive benefits including health insurance, 401(k), and paid time off.

Qualifications

• Previous leadership or supervisory experience in food service or retail.
• Strong communication and organizational skills.
• Open availability (10:30 AM – 9:00 PM); full-time hours (30–40 hrs/week).

Responsibilities

• Lead the team during assigned shifts, ensuring top-tier service and food quality.
• Coach, train, and motivate Crew Members to uphold Firehouse Subs standards.
• Support General Manager with operational tasks, scheduling, inventory, and shift execution.

Skills

Leadership experience

Communication skills

Organizational skills

Positive attitude

Work ethic

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Tips + Employee Discounts
• Flexible Schedules
• Comprehensive Benefits – Medical, Dental, Vision, Prescription, Life Insurance
• 401(k) with Employer Match + Profit Sharing
• Supportive, team-focused work environment
• Referral Bonuses

Lead with Heart. Serve with Purpose.

At Firehouse Subs, we’re not just serving subs — we’re serving communities. As a Shift Leader, you’ll guide the team through high‑energy shifts, support operations, and ensure every guest leaves happy. This is your opportunity to grow your leadership skills in a fast‑paced, people‑first environment with a team that’s got your back.

What You’ll Do:

• Lead the team during assigned shifts, ensuring top‑tier service and food quality
• Coach, train, and motivate Crew Members to uphold Firehouse Subs standards
• Maintain compliance with local, state, and federal regulations (health, labor, safety, etc.)
• Support General Manager with operational tasks, scheduling, inventory, and shift execution
• Ensure restaurant cleanliness, safety, and efficiency at all times
• Help manage food/labor costs and drive sales growth
• Communicate effectively with team and management
• Represent Firehouse Subs with professionalism and positivity

What We’re Looking For:

• Previous leadership or supervisory experience in food service or retail
• Strong communication and organizational skills
• Positive, professional appearance and attitude
• Open availability (10:30 AM – 9:00 PM); full‑time hours (30–40 hrs/week)
• Ability to be on your feet for up to 13 hours and lift up to 50 lbs
• Strong work ethic and a “lead by example” mentality

We’re part of a growing team with 20+ locations under one leadership group, and we’re committed to building careers — not just jobs. If you’re dependable, energetic, and love working with people, you’ll thrive in our culture of teamwork, respect, and service.