Restaurant Shift Leader

MOD Pizza, Inc.; Madison (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Restaurant Shift Leader, where your leadership will inspire a vibrant team dedicated to delivering personalized pizzas. In this role, you'll foster a positive environment while guiding your crew to meet customer expectations and uphold the company's values. With a strong emphasis on internal promotions, this position offers a unique opportunity to grow within a supportive culture that values mentorship and community engagement. If you're passionate about service and making a difference, this is the perfect place for you.

Benefits

Paid Sick Time

Paid Vacation

FREE pizza, salad, and beverages

Pet insurance

Discounted gym membership

Free counseling sessions

Medical, dental, and vision insurance

401(k) retirement

Qualifications

• 1+ years of customer service or restaurant leadership experience.
• Experience coaching and motivating front-line employees.

Responsibilities

• Lead the Squad Crew to deliver exceptional pizzas and salads.
• Create a positive shift environment and coach Shift Supervisors.

Skills

Customer Service

Leadership

Coaching

Strategic Thinking

Operational Standards

Job description

Join to apply for the Restaurant Shift Leader role at MOD Pizza.

MOD Restaurants make pizza to serve people and contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of employees and communities.

Because at MOD, we don’t just make pizzas; we make pizzas that make the world a better place—where doing the right thing has far-reaching ripples, and people are at the heart of every decision.

Compensation: - per hour plus tips.

Benefits:

• Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
• Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
• FREE pizza, salad, and beverages
• Pet insurance
• Discounted gym membership
• Free counseling sessions
• Medical, dental, and vision insurance eligibility based on hours worked
• 401(k) retirement

Summary: As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with style and personalization. You set the example of what it means to serve and create a place where everyone can experience pizza that is personal.

You will lead the making of pizzas for various customer preferences, creating an experience where pizza is personal and everyone belongs.

Over 70% of MOD Leaders are promoted internally. We support our employees reaching for what’s possible, fostering a culture of mentorship and growth.

Because at MOD; ALL PIZZAS ARE WELCOME!

Key Responsibilities:

• Be an example of MOD values and behaviors, exemplify a service mindset through effective leadership
• Create a MOD vibe that our customers expect
• Coach Shift Supervisors to maintain high energy and a positive shift environment
• Train and coach Squad in all store tasks and operational standards
• Partner with the General Manager to engage the restaurant community

Required Qualifications:

• Minimum of 1 year of customer service or restaurant leadership experience
• Experience leading, coaching, training, and motivating front-line employees successfully
• Ability to think strategically and act tactically
• Ability to stay calm and focused during busy operations
• Must be at least 18 years old

At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is also a social movement.

This job posting is not exhaustive; other duties may be assigned to meet organizational needs. To request accommodations for the application process, contact [e-mail]. MOD is a fair chance employer, considering applicants with arrest or conviction records in accordance with applicable laws.