Restaurant Shift Leader

Hot Head Burritos; Dayton (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant and dynamic restaurant team as a Shift Leader, where your leadership skills will shine! This role is perfect for those passionate about food and customer service. You'll ensure smooth operations, uphold food safety standards, and lead a team with enthusiasm and professionalism. With opportunities for advancement and a supportive work environment, this position is ideal for individuals eager to grow in the restaurant industry. If you're ready to take on a leadership role and make a difference, we encourage you to apply and be part of an exciting culinary journey!

Benefits

Tips

Instant Pay

Free Food

Flexible Scheduling

Advancement Opportunities

Holiday Closures

Referral Program

Paid Time Off

Medical, Vision & Dental Insurance

401(k)

Qualifications

• Strong leadership and coaching skills required for managing restaurant operations.
• Understanding of food safety procedures and regulations is essential.

Responsibilities

• Manage shifts, maintain service standards, and address customer concerns.
• Provide coaching and support to team members for their development.

Skills

Leadership Skills

Customer Service Skills

Food Safety Procedures

Communication Skills

Teamwork

Problem-Solving

Ability to Lift 50 lbs

Education

PIC or ServSafe Certificate

Job description

At Hot Head Burritos, the Shift Leader plays a crucial role in ensuring successful restaurant operations. This position requires strong leadership skills, a focus on food safety procedures, coaching abilities, and ability to act as the Person-In-Charge (PIC) in the absence of a manager. If you have a passion for food, exceptional customer service skills, and a drive to excel in the restaurant industry, we encourage you to apply.

Perks & Benefits:

• Tips
• Instant Pay
• Free Food
• Flexible Scheduling
• Advancement Opportunities
• Holiday Closures
• Referral Program
• Paid Time Off*
• Medical, Vision & Dental Insurance*
• 401(k)*

*for qualifying employees

Our Ideal Candidate:

• Understanding of and commitment to food safety procedures and regulations
• Strong knowledge of restaurant operations - Must have PIC or ServSafe Certificate or willing to obtain before starting
• Previous experience as a manager, leader or supervisor in a restaurant setting
• Energetic, passionate and eager to learn
• Enjoys being part of a team and serving others
• Excellent communication and interpersonal skills
• Ability to safely lift over 50 lbs. and stand for extended periods of time
• Ability to prepare and serve food in accordance with state and federal safety standards
• Available to work nights and weekends

Key Responsibilities:

• Shift Management/PIC:
  • Maintain high quality service standards, delegate staff
  • Verify inventory levels and report any discrepancies to the management team
  • Address customer concerns and resolve conflicts in a professional and customer-centric manner
  • Make informed decisions regarding guest accommodations, staffing and operational issues
• Coaching & Leadership:
  • Provide guidance, support and coaching to team members, fostering their professional development through clear communication
  • Lead by example, demonstrating a positive work ethic and maintaining a professional attitude
• Financial Management:
  • Prepare daily reports and deposits, ensuring accuracy and adherence to financial procedures
  • Monitor cash flow, identify and report any discrepancies to the management team
• Safety & Cleanliness:
  • Ongoing commitment to the highest possible food safety and cleanliness standards

Must be at least 18 years old and authorized to work in the United States. Employment contingent upon background check results.