Restaurant Shift Lead: Service & Team Coach

Dunkin' - Reedsburg; Reedsburg (WI); On-site; USD 19,000 - 33,000; Full time

Job summary

Dunkin' - Reedsburg in Reedsburg, WI is hiring a Restaurant Supervisor to lead the team and assist in planning and managing daily operations to deliver customer satisfaction, quality service, and adherence to store policies while meeting financial goals.

The role requires effective verbal and written communication, strong teamwork, and a proactive approach to supervising service standards and efficiency.

Qualifications

• Experience supervising a restaurant team.
• Strong communication skills (verbal and written).

Responsibilities

• Monitor team members to follow all service standards.
• Supervise service of guests and respond to their needs.
• Assist manager to establish and monitor sidework duty completion.
• Read daily communication sheets and prepare for the next shift.
• Ensure restaurant cleanliness and proper table setup.
• Provide clear direction to staff both verbally and in writing.
• Maintain regular attendance and availability.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Team supervision

Attention to detail

Job description

Dunkin' - Reedsburg in Reedsburg, WI is hiring a Restaurant Supervisor to lead the team and assist in planning and managing daily operations to deliver customer satisfaction, quality service, and adherence to store policies while meeting financial goals.

The role requires effective verbal and written communication, strong teamwork, and a proactive approach to supervising service standards and efficiency.