Restaurant Shift Lead: Service & Safety Champion

Englefield Inc.; New Jersey; On-site; USD 30,000 - 45,000; Full time

Job summary

A franchise owner in New Jersey is seeking a Shift Manager responsible for supporting the RGM in running shifts effectively. Candidates must prioritize customer service and ensure food safety while managing complaints. Essential skills include conflict resolution and team leadership. Applicants must be 18+, pass background checks, and have reliable transportation. The role involves standing, lifting, and performing basic cleaning tasks during shifts. Hours average 30+ weekly based on operational needs.

Qualifications

• Must be at least 18 years old.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Ability to manage subordinate employees.

Responsibilities

• Support the RGM by running great shifts.
• Demonstrate that customer needs are the highest priority.
• Ensure food safety and accuracy of orders.
• Resolve customer complaints quickly.
• Oversee proper product preparation and cooking.

Skills

Customer service prioritization

Conflict resolution

Food safety knowledge

Team leadership

Reliability

Job description

A franchise owner in New Jersey is seeking a Shift Manager responsible for supporting the RGM in running shifts effectively. Candidates must prioritize customer service and ensure food safety while managing complaints. Essential skills include conflict resolution and team leadership. Applicants must be 18+, pass background checks, and have reliable transportation. The role involves standing, lifting, and performing basic cleaning tasks during shifts. Hours average 30+ weekly based on operational needs.