Restaurant Shift Lead - Ops & Quality Control

Wendy's Company; Pensacola (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Wendy's Company in Pensacola, FL is seeking a shift supervisor to oversee non-service hours and assist management during service. The role provides work direction to crew and ensures adherence to procedures, safety, and quality standards as directed by the unit manager.

Requirements include at least 1 year in the restaurant industry, a High School diploma, being at least 18 years old, and maintaining an average of 32 hours per week.

Qualifications

• Thorough knowledge of Wendy's Operational Procedures and Standards.
• High School graduate or equivalent.
• At least 1 year of experience in the restaurant industry.
• Must be at least 18 years of age.

Responsibilities

• Supervises open and close activities during non-service hours and provides work direction to crew members.
• Monitors product quality and follows store cleaning plans and efficiency targets.
• Controls labor, waste, and cash handling in line with policies and unit plans.
• Assists in training and cross-training of positional skills as directed by the unit manager.
• Follows all procedures in the Operational Procedures Manual and ensures time card accuracy and wage/hour compliance.
• Maintains safe working conditions and ensures dress policy adherence.

Skills

Supervision

Crew training

Cash handling

Customer service

Education

High School diploma

Job description

Wendy's Company in Pensacola, FL is seeking a shift supervisor to oversee non-service hours and assist management during service. The role provides work direction to crew and ensures adherence to procedures, safety, and quality standards as directed by the unit manager.

Requirements include at least 1 year in the restaurant industry, a High School diploma, being at least 18 years old, and maintaining an average of 32 hours per week.