Restaurant Shift Lead - Operations & Crew Coach

The Wendy's Company; Phenix City (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vacation after 2 years of consecutive

Franchise opportunities (varies byfr)

Job summary

The Wendy's Company in Phenix City, AL is seeking a full-time supervisor to oversee night and non-service hours, providing work direction to crew and ensuring compliance with procedures. The role emphasizes performance management, cost control, and safety with opportunities for development in a fast-paced restaurant environment.

The position requires at least 1 year in the restaurant industry, a high school diploma, and a commitment to maintaining quality and customer service standards.

Qualifications

• Thorough knowledge of Wendy's procedures and standards.
• High School diploma or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members and addresses performance problems when needed.
• Monitors food cost, labor usage, service times and maintains safety and dress policies.

Skills

Supervisory

Crew leadership

Performance management

Labor cost control

Customer service

Education

High School diploma or equivalent

Job description

The Wendy's Company in Phenix City, AL is seeking a full-time supervisor to oversee night and non-service hours, providing work direction to crew and ensuring compliance with procedures. The role emphasizes performance management, cost control, and safety with opportunities for development in a fast-paced restaurant environment.

The position requires at least 1 year in the restaurant industry, a high school diploma, and a commitment to maintaining quality and customer service standards.