Shift Lead — Fast-Paced Restaurant Leadership

Capriotti's Sandwich Shop; Sparks (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Employee Assistance Program

Health benefits

Free meals & discounts

Flexible scheduling

Leadership development

Job summary

Capriotti’s Sandwich Shop is hiring a Shift Lead in Sparks, NV. You will guide the team on each shift, coaching teammates and ensuring fast-casual operations meet Capriotti’s high standards for quality and guest experience.

Ideal candidates bring prior restaurant leadership, strong communication, and a passion for teamwork. The role emphasizes reliable scheduling, training, and maintaining a positive work environment in a busy setting.

Qualifications

• Experience leading teams in fast-paced environments.
• Valid driver’s license to drive food truck.
• Excellent customer service and communication skills.

Responsibilities

• Supervise and support team during daily operations.
• Delegate duties and ensure tasks are completed efficiently and accurately.
• Maintain a positive, team-oriented environment that promotes collaboration and respect.
• Provide exceptional guest service by ensuring quality and presentation standards.
• Follow all policies and procedures including food safety, sanitation, and cash handling.
• Assist with labor management, inventory control, and cost monitoring.
• Maintain cleanliness and organization throughout the restaurant.
• Communicate effectively with management and team members to ensure smooth shift transitions.
• Recognize and reinforce individual and team accomplishments.

Skills

Leadership

Customer service

Communication

Time management

Problem-solving

Job description

Capriotti’s Sandwich Shop is hiring a Shift Lead in Sparks, NV. You will guide the team on each shift, coaching teammates and ensuring fast-casual operations meet Capriotti’s high standards for quality and guest experience.

Ideal candidates bring prior restaurant leadership, strong communication, and a passion for teamwork. The role emphasizes reliable scheduling, training, and maintaining a positive work environment in a busy setting.