Shift Manager: Lead Crew & Elevate Guest Experience

McDonald's; Oshkosh (WI); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every?

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald's in Oshkosh, WI is seeking a Shift Manager to oversee crew schedules and drive guest experiences. You will lead a team to maintain food safety and cleanliness, while prioritizing safety, security, inventory, and profitability. Training and development for staff are emphasized to ensure high performance.

The role involves fast-paced decision making and delivering outstanding service, with opportunities to grow within the restaurant operations.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.
• Ability to provide solutions and make decisions quickly.

Responsibilities

• Lead the experience: oversee crew schedules.
• Provide encouraging leadership for crew and managers to deliver guest experience.
• Supervise and lead food safety and cleanliness to meet McDonald's standards.
• Take measures around safety, security, inventory, and profitability.
• Cultivate and encourage training and continued learning within the restaurant.
• Drive and expect a high level of team performance.

Skills

People oriented

Customer service

Communication

Decision making

Job description

McDonald's in Oshkosh, WI is seeking a Shift Manager to oversee crew schedules and drive guest experiences. You will lead a team to maintain food safety and cleanliness, while prioritizing safety, security, inventory, and profitability. Training and development for staff are emphasized to ensure high performance.

The role involves fast-paced decision making and delivering outstanding service, with opportunities to grow within the restaurant operations.