Restaurant Shift Lead: Guest Service & Operations

Circle K; Pittsburgh (Allegheny County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Unlimited tip pooling

Medical/Dental/Vision

401(k) matching

Tuition Reimbursement

Discount meal benefit

Wellness plan

Job summary

Circle K is seeking a Restaurant Shift Lead in Pittsburgh, PA. This role supervises a shift, coordinating team members and ensuring brand standards and guest satisfaction.

The position emphasizes excellent guest service, food safety, and operational discipline, with a focus on integrity, teamwork, and taking ownership of outcomes. It includes health and safety compliance and daily shift responsibilities.

Qualifications

• Excellent communication and guest service skills.
• Motivates and coaches team members to provide great service.
• Acts with integrity and keeps commitments.
• Maintains composure and takes initiative in busy periods.
• Works well under pressure and stays focused on results.

Responsibilities

• Directs shift operations and coordinates team tasks.
• Ensures food safety, quality, and adherence to standards.
• Monitors cash and inventory and completes shift reports.
• Communicates discrepancies to supervisor and follows policies.
• Upholds company values and safety regulations.

Skills

Excellent communication

Motivates and coaches

Integrity and accountability

Positive attitude

Calm under pressure

Sense of urgency

Team player

Physical stamina

Lifts up to 50+ lbs

Flexible and adaptable

Job description

Circle K is seeking a Restaurant Shift Lead in Pittsburgh, PA. This role supervises a shift, coordinating team members and ensuring brand standards and guest satisfaction.

The position emphasizes excellent guest service, food safety, and operational discipline, with a focus on integrity, teamwork, and taking ownership of outcomes. It includes health and safety compliance and daily shift responsibilities.