Restaurant Shift Lead — Flexible Hours & Growth Path

McDonald's; Galveston (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training opportunities

Weekly direct deposit

401k

Medical, dental, vision

Job summary

McDonald’s in Galveston requires a Shift Manager to oversee daily operations, lead crew scheduling, and ensure exceptional guest experiences. You will coach team members, uphold food safety and cleanliness standards, manage safety, inventory, and profitability, and drive performance through training and leadership.

The role emphasizes teamwork, proactive problem-solving, and a strong customer-service mindset within a fast-paced environment.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to deliver outstanding guest experiences
• Supervise and lead food safety and cleanliness to meet McDonald’s standards
• Take action: address safety, security, inventory and profitability
• Foster learning: promote training and continued education within the restaurant
• Be results oriented: drive and expect high performance from the team

Skills

Customer service

Leadership

Communication

Decision making

Job description

McDonald’s in Galveston requires a Shift Manager to oversee daily operations, lead crew scheduling, and ensure exceptional guest experiences. You will coach team members, uphold food safety and cleanliness standards, manage safety, inventory, and profitability, and drive performance through training and leadership.

The role emphasizes teamwork, proactive problem-solving, and a strong customer-service mindset within a fast-paced environment.