Restaurant Shift Lead: Drive Team & Guest Experience

McDonald's; Paris (AR); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/oreducat 

Training and advancement opportunities

Weekly direct deposit

401k plan*

Medical, dental, and vision benefits*

Job summary

McDonald's Shift Manager is responsible for overseeing crew scheduling and daily restaurant operations to ensure an outstanding guest experience. The role emphasizes leadership, safety, and quality standards within a fast-paced environment.

Candidates should demonstrate strong customer service, effective communication, and a passion for training and developing team members to meet performance goals and safety requirements.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs; make decisions quickly in a fast-paced environment.

Responsibilities

• Lead the experience: oversee crew schedules.
• Inspire and empower: provide leadership for crew and managers to deliver an outstanding guest experience.
• Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action around safety, security, inventory, and profitability.
• Cultivate and encourage training and continued learning within the restaurant.
• Be results-oriented: drive and expect a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Job description

McDonald's Shift Manager is responsible for overseeing crew scheduling and daily restaurant operations to ensure an outstanding guest experience. The role emphasizes leadership, safety, and quality standards within a fast-paced environment.

Candidates should demonstrate strong customer service, effective communication, and a passion for training and developing team members to meet performance goals and safety requirements.