Restaurant Shift Lead

Capriotti's Sandwich Shop; Reno (NV); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Capriotti's Sandwich Shop Meadows in Reno, NV is seeking a Shift Lead to supervise a fast-paced kitchen, ensure top quality food, and deliver excellent guest service. You will lead a team, delegate tasks, and maintain safety and cleanliness throughout every shift.

We offer benefits, flexible scheduling, and opportunities for advancement as you grow with Capriotti's dynamic team and iconic sandwiches.

Qualifications

• Excellent guest service skills.
• Able to take direction and delegate effectively.
• Thrives in a fast-paced environment and can adapt quickly.
• Team-oriented, dependable and takes initiative.

Responsibilities

• Delegate duties and assign tasks so team members are set up for success.
• Build a strong team environment by recognizing wins.
• Follow inventory control procedures and guidelines.
• Uphold Capriotti's cash handling, sanitation, and safety protocols.
• Lead with integrity and promote Capriotti's values and culture.
• Stay proficient in all shop operations and jump in where needed.
• Keep the shop clean and organized, dining area and prep spaces.
• Work with the team to prep for every shift and manage time.

Skills

Guest Service

Direction & Delegation

Fast-Paced Environment

Team Leadership

Clear Communication

Flexible Availability

18+ Age

Job description

Capriotti's Sandwich Shop is hiring a Shift Lead for our Meadows location! If you love leading a team, keeping a fast-paced kitchen running smoothly, and serving up genuinely great food, we want to meet you.

Benefits:

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Employee discounts
• Flexible schedule
• Free food & snacks

Why You'll Love Working Here

• Pay: $17 - $20 per hour (base + tips)
• Paid Time Off
• Free Meals & Employee Discounts
• Health Benefits (if applicable/qualified)
• Employee Assistance Program
• Flexible Scheduling full-time and part-time shifts available
• Ongoing Training and real opportunities to grow into management
• Work with a team that genuinely has your back

Our Why

At Capriotti's, our passion is to be extraordinary. Being extraordinary gives our lives meaning and purpose — it keeps things interesting and gives us something to look forward to every day. Extraordinary is the opposite of ordinary. We show up to be remarkable, exceptional, amazing, and astounding — one sandwich at a time.

Our Core Values

• Passion – Be the Best
• Family – Care About People
• Integrity – Walk the Talk
• Profitability – Everyone Wins
• Genuineness – 100% Real

About Capriotti's

Capriotti's Sandwich Shop is a dynamic, fast-casual restaurant company with over 100 shops nationwide and an aggressive growth plan. We move fast, we hold strong core values, and we have fun doing it. We're currently hiring a Shift Lead for our Colorado Springs, CO shop. If you're ready to grow your career, wear multiple hats, and be part of a fast-paced team obsessed with quality and service, this is the role for you. Our people are our most important asset — everyone is valuable, and every contribution counts.

What You'll Do As a Shift Lead

Sharing our passion one sandwich at a time starts and ends with you. As a Shift Lead, you're the face of the shop, delivering uncompromising quality and service — hot food served hot, cold food served cold, everything fresh, the shop spotless, and your team in full uniform with a smile.

• Delegate duties and fairly assign tasks so Team Members are set up for success with every guest
• Build a strong team environment by recognizing individual and team wins
• Follow inventory control procedures and guidelines
• Uphold all Capriotti's procedures for cash handling, sanitation, and safety/security to protect Team Members and guests every shift
• Help manage labor costs during your shiftLead with integrity and honesty, promoting Capriotti's values and culture
• Stay proficient in every area of shop operations so you can jump in wherever needed
• Keep the shop clean and organized — dining room, restrooms, cold station, grill, and prep areas all set up and broken down properly
• Work as a team to prep for every shift
• Manage your time effectively to hit all job responsibilities
• Keep the vibe positive for Team Members and guests all shift long

What We're Looking For

• Excellent guest service skills
• Comfortable taking direction and delegating to others
• Thrives in a fast-paced environment
• Team-oriented, adaptable, dependable, strong work ethic
• Clear communicator who keeps the team in the loop
• Flexible availability, including nights and weekends
• At least 18 years of age

Capriotti's is an equal opportunity employer.