Restaurant Shift Lead

Capriotti's Sandwich Shop; Colorado Springs (CO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Wellness resources

401(k)

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Capriotti's Sandwich Shop is hiring a Shift Lead for our Colorado Springs, CO location. If you love leading a team, keeping a fast-paced kitchen running smoothly, and serving up genuinely great food, we want to meet you.

As a Shift Lead, you will be the face of the shop, delegate duties, manage labor costs, and ensure top-notch guest service while maintaining a clean, organized space. This role offers training, growth into management, and flexibility with full- and part-time shifts.

Qualifications

• Excellent guest service skills.
• Comfortable taking direction and delegating to others.
• Thrives in a fast-paced environment.
• Team-oriented, adaptable, dependable, strong work ethic.
• Clear communicator who keeps the team in the loop.
• Flexible availability, including nights and weekends.
• At least 18 years of age.

Responsibilities

• Delegate duties and fairly assign tasks so Team Members are set up for success with every guest.
• Build a strong team environment by recognizing individual and team wins.
• Follow inventory control procedures and guidelines.
• Uphold all Capriotti's procedures for cash handling, sanitation, and safety/security to protect Team Members and guests every shift.
• Help manage labor costs during your shift.
• Lead with integrity and honesty, promoting Capriotti's values and culture.
• Stay proficient in every area of shop operations so you can jump in wherever needed.
• Keep the shop clean and organized — dining room, restrooms, cold station, grill, and prep areas all set up and broken down properly.
• Work as a team to prep for every shift.
• Manage your time effectively to hit all job responsibilities.
• Keep the vibe positive for Team Members and guests all shift long.

Skills

Guest service

Team leadership

Fast-paced environment

Communication

Flexible availability

Job description

Benefits:

• Free uniforms


• Paid time off


• Training & development


• Wellness resources


• 401(k)


• Competitive salary


• Employee discounts


• Flexible schedule


• Free food & snacks

Capriotti's Sandwich Shop is hiring a Shift Lead for our Colorado Springs, CO location! If you love leading a team, keeping a fast‑paced kitchen running smoothly, and serving up genuinely great food, we want to meet you.

Why You'll Love Working Here

• Pay: $18–$20/hour, based on experience


• Paid Time Off


• Free Meals & Employee Discounts


• Health Benefits (if applicable/qualified)


• Employee Assistance Program


• Flexible Scheduling — full-time and part-time shifts available


• Ongoing Training and real opportunities to grow into management


• Work with a team that genuinely has your back

Our Why

At Capriotti's, our passion is to be extraordinary. Being extraordinary gives our lives meaning and purpose — it keeps things interesting and gives us something to look forward to every day. Extraordinary is the opposite of ordinary. We show up to be remarkable, exceptional, amazing, and astounding — one sandwich at a time.

Our Core Values

• 1. Passion – Be the Best


• 2. Family – Care About People


• 3. Integrity – Walk the Talk


• 4. Profitability – Everyone Wins


• 5. Genuineness – 100% Real

About Capriotti's

Capriotti's Sandwich Shop is a dynamic, fast-casual restaurant company with over 100 shops nationwide and an aggressive growth plan. We move fast, we hold strong core values, and we have fun doing it. We're currently hiring a Shift Lead for our Colorado Springs, CO shop. If you're ready to grow your career, wear multiple hats, and be part of a fast‑paced team obsessed with quality and service, this is the role for you. Our people are our most important asset — everyone is valuable, and every contribution counts.

What You'll Do as a Shift Lead

Sharing our passion one sandwich at a time starts and ends with you. As a Shift Lead, you're the face of the shop, delivering uncompromising quality and service — hot food served hot, cold food served cold, everything fresh, the shop spotless, and your team in full uniform with a smile.

• Delegate duties and fairly assign tasks so Team Members are set up for success with every guest


• Build a strong team environment by recognizing individual and team wins


• Follow inventory control procedures and guidelines


• Uphold all Capriotti's procedures for cash handling, sanitation, and safety/security to protect Team Members and guests every shift


• Help manage labor costs during your shift


• Lead with integrity and honesty, promoting Capriotti's values and culture


• Stay proficient in every area of shop operations so you can jump in wherever needed


• Keep the shop clean and organized — dining room, restrooms, cold station, grill, and prep areas all set up and broken down properly


• Work as a team to prep for every shift


• Manage your time effectively to hit all job responsibilities


• Keep the vibe positive for Team Members and guests all shift long

What We're Looking For

• Excellent guest service skills


• Comfortable taking direction and delegating to others


• Thrives in a fast‑paced environment


• Team-oriented, adaptable, dependable, strong work ethic


• Clear communicator who keeps the team in the loop


• Flexible availability, including nights and weekends


• At least 18 years of age

Ready to Join the Team?

Capriotti's is an equal opportunity employer.