Restaurant Shift Lead

Capriotti's Sandwich Shop; Abilene (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Free uniforms

Paid time off

Signing bonus

Flexible scheduling

Leadership training

Advancement opportunities

Job summary

Capriotti’s Sandwich Shop in Abilene, TX is hiring a Restaurant Shift Lead to guide daily operations and support a high-performing team. You will oversee service, food preparation, and guest interactions while upholding Capriotti’s standards in a fast-paced setting.

This role emphasizes leadership, coaching, and development of staff as part of a growing fast-casual brand known for award-winning sandwiches and exceptional hospitality. Flexibility and customer focus are essential.

Qualifications

• Experience in leading teams in fast-paced environments and delivering strong guest service.
• Strong communication skills with customers and staff.
• Ability to supervise shifts, delegate tasks, and manage time effectively.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervise and support team members during daily restaurant operations.
• Delegate tasks and ensure all shift duties are completed efficiently.
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness.
• Provide excellent guest service and resolve customer concerns professionally.
• Follow company policies for food safety, sanitation, and cash handling.
• Assist with scheduling support, labor management, and inventory monitoring.
• Maintain cleanliness and organization throughout kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Recognize and encourage team performance and positive contributions.

Skills

Customer service

Communication

Team leadership

Time management

Organization

Problem solving

Dependable

Adaptable

Job description

Benefits

• Employee discounts
• Free food & snacks
• Free uniforms
• Paid time off
• Signing bonus

Role

Restaurant Shift Lead

Employer

Capriotti’s Sandwich Shop

Location

Capriotti’s Sandwich Shop in Abilene, TX

Compensation

Competitive Hourly Pay (Based on Experience)

Job Type

Full-Time or Part-Time

Benefits

• Paid Time Off (PTO)
• Free meals and generous employee discounts
• Flexible scheduling
• Ongoing paid training and leadership development
• Opportunities for advancement

Join a Growing Fast-Casual Restaurant Brand

Capriotti’s Sandwich Shop is a rapidly growing fast-casual restaurant brand with more than 100 locations nationwide and exciting expansion plans ahead. Known for our award-winning sandwiches, exceptional guest service, and team-oriented culture, Capriotti’s is a place where great food and great people come together.

We are currently hiring a motivated Restaurant Shift Lead to help guide daily operations and support our restaurant team. This role is ideal for someone who enjoys leading others, delivering outstanding customer service, and building a career in restaurant management, hospitality, or food service leadership.

At Capriotti’s, every team member plays an important role in creating memorable guest experiences.

Position Overview

The Restaurant Shift Lead helps oversee day-to-day restaurant operations during assigned shifts, ensuring smooth service, quality food preparation, and a positive team environment.

You will support the management team by supervising staff, maintaining Capriottis operational standards, and delivering excellent customer service in a fast-paced restaurant environment.

This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry.

Responsibilities

• Supervise and support team members during daily restaurant operations
• Delegate tasks and ensure all shift duties are completed efficiently
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
• Provide excellent guest service and resolve customer concerns professionally
• Follow company policies for food safety, sanitation, and cash handling
• Assist with scheduling support, labor management, and inventory monitoring
• Maintain cleanliness and organization throughout kitchen and dining areas
• Support smooth shift transitions through clear communication with management
• Recognize and encourage team performance and positive contributions
• Promote a team culture built on respect, accountability, and professionalism

What We’re Looking For

• Previous experience in restaurant, food service, hospitality, or retail leadership preferred
• Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus
• Strong customer service and communication skills
• Ability to lead and motivate team members in a fast-paced environment
• Excellent time management, organization, and problem-solving skills
• Dependable, adaptable, and team-oriented mindset
• Must be at least 16 years old
• Flexible schedule including nights, weekends, and holidays

Why Join Capriotti’s?

• Opportunities for career growth and promotion from within
• Leadership development and hands-on management experience
• Supportive and fun team culture
• Flexible scheduling for work-life balance
• Be part of a brand known for award-winning sandwiches and exceptional hospitality

At Capriottis, we believe in helping our team members grow their careers. Whether you’re looking to gain leadership experience or work toward restaurant management, this role can be the next step in your professional journey.