Restaurant Service Manager

Reece Group; Gurnee (IL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus program

Referral bonuses

Free shift meal

50% discount for family

Closed on Thanksgiving and Christmas

Growth opportunities

Job summary

Red Robin is seeking a Restaurant Service Manager in Gurnee, IL to oversee day-to-day operations across shifts, uphold our brand standards, and create memorable experiences for guests with unbridled hospitality.

The role includes uncapped bonus potential, referral incentives, meals, holiday closures, and strong growth opportunities, with requirements of 21+ age and 2 years management experience, plus solid leadership and communication skills.

Qualifications

• Must be 21 years of age.
• 2 years of management experience.
• Open availability including nights, weekends, holidays.
• Reliable transportation.
• Strong communication and leadership skills; motivate and develop a team dedicated to execution, hospitality and service.
• Strong P&L knowledge.
• Working knowledge of Microsoft Excel, Outlook & Word.

Responsibilities

• Oversee day-to-day operations across shifts to ensure seamless service.
• Uphold brand standards and deliver unbridled hospitality for guests.
• Lead and develop the restaurant team to execute excellence.
• Monitor guest experience and drive continuous improvement.
• Support financial performance and cost controls.

Skills

Strong communication

Leadership

P&L knowledge

Open availability

Reliable transportation

Tools

Microsoft Excel

Outlook

Word

Job description

Restaurant Service Manager

Compensation Range: 50,000.00 - 61,000.00

The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our company’s standards, crafting an unparalleled experience for Guests by providing unbridled hospitality and creating memorable experiences. This position fosters a culture that continuously strives for improvement and embraces a better for being here mentality.

The role is also eligible to enjoy:

• Share in the financial success of your restaurant with an uncapped bonus program
• Referral bonuses for bringing new members to our team
• Free shift meal and 50% discount on Red Robin food for your family
• Closed on Thanksgiving and Christmas
• Excellent opportunities to grow with us

To qualify for this role a great candidate has:

• Mustbe21yearsofage
• 2yearsofmanagementexperience
• OpenAvailability(includingbutnotlimitedtonights,weekends,holidays)
• Reliabletransportation
• Strongcommunicationandexceptionalleadershipskills.Abilitytomotivate,inspire,anddevelopapassionateteamdedicatedtoexecution,hospitality,andservice
• StrongP&Lknowledge
• Abletoobtainrequiredcertifications/permitsasrequiredbystate/locallaw
• WorkingknowledgeinMicrosoftExcel,Outlook &Word

_ Preferred _

• KnowledgeableoflocalandStatehealthcodes
• ExperiencewithWorkday,Aloha,NBO,andHotschedules
• Experiencemanagingateam

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements): Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.

Insurance (subject to qualifications and requirements): Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay).

Paid Time Off (subject to qualifications and requirements): 0.03846 hours for each 1 hour worked.

Paid holidays: Our restaurants are typically closed on Thanksgiving Day and Christmas Day. Full salary is provided for workweeks with those holidays.

Application Window : Red Robin accepts applications on an ongoing basis.

Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.