Restaurant Server

Tandem Hospitality Group; Lexington (KY); On-site; USD 19,000 - 22,000; Full time

Job summary

Tandem Hospitality Group is hiring a Restaurant Server in Lexington, KY for an AM shift. The role focuses on delivering an outstanding dining experience, greeting guests warmly, and accurately taking orders while maintaining impeccable service standards.

Experience in food and beverage is preferred. You will handle table setups, wine service, cash/credit transactions, and supportive duties across front-of-house operations. Join a team committed to guest satisfaction and hospitality excellence.

Qualifications

• 1 year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, courtesy, and teamwork
• Punctuality and reliable attendance are required
• Experience with computers and POS systems (MS Office/Google, Micros, Aloha, etc.) and reservation software (Open Table)
• Physical ability to push/pull up to 25 pounds and perform fast-paced tasks

Responsibilities

• Greet all customers warmly and ensure a positive dining experience from start to finish
• Adhere to grooming and appearance standards
• Prepare dining tables for service and ensure condiments are stocked
• Take guest food and beverage orders accurately
• Know current menu choices and deviations
• Manage table assignments and communicate guest needs to the kitchen
• Open and pour wine tableside and handle revenue transactions
• Perform cleaning and restocking duties and assist with special events
• Answer phones with proper etiquette and maintain positive relationships with coworkers and guests
• Bus tables and assist with kitchen prep or plating as needed
• Clean front of house areas and ensure smooth service

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

AM Shift

Compensation: $15.00 per hour

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds