Restaurant Server (with bar experience)

Tandem Hospitality Group LLC; Austin (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

Tandem Hospitality Group LLC in Austin is seeking a friendly Restaurant Server to deliver outstanding guest experiences from seating to checkout. You will greet guests, take orders, suggest menu items, and ensure timely service in a fast-paced environment.

Experience in food and beverage is preferred; strong communication, POS and OpenTable skills are valued. Weekend availability is required and teamwork is essential to maintain guest satisfaction and smooth operations at the dining room and

Qualifications

• One year of prior food & beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written and verbal communications skills.
• Attention to detail, speed, accuracy and teamwork.

Responsibilities

• Greet all customers warmly.
• Adhere to grooming and appearance standards.
• Prepare dining tables for service and restock condiments.
• Take guest food and beverage orders accurately.
• Know current menu choices and specials.
• Handle table assignments and communicate needs to cooks.
• Ensure a memorable dining experience for guests.
• Open and pour wine tableside safely.
• Record revenue and process payments (cash, card, room charges).
• Perform basic cleaning tasks and assist with events.
• Answer telephone with proper etiquette.
• Maintain positive working relationships with coworkers.
• Bus tables and assist with dirty dishes when needed.
• Assist kitchen with prep or plating when required.
• Clean front-of-house areas including windows and entrances.
• Fill water bottles, cut fruit, roll silverware, and complete service tasks.
• Perform other duties as requested by management.

Skills

Food & beverage experience

Guest relations training

Food safety awareness

Clear communication

Teamwork and reliability

Tools

POS systems (Micros / Aloha)

OpenTable reservations

Job description

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved. Must be able to work weekends!

Experience bartending is a BIG plus!

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Location Origin Austin