Server/Bartender

Ontario Trillium Foundation; Colorado Springs (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Restaurant Server in Colorado Springs, CO. The ideal candidate will be a friendly and detail-oriented professional capable of providing exceptional guest experiences. Responsibilities include taking orders, processing payments, and maintaining service station cleanliness.

Qualifications include a minimum of 1 year in a similar role and strong communication skills. The hotel operates 24/7, requiring flexibility in scheduling.

Qualifications

• Minimum of 1 year of experience in a similar role.
• Hotel food & beverage experience strongly preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet guests warmly and maintain a friendly, positive attitude.
• Accurately take and communicate food and beverage orders.
• Keep service stations clean, organized, and well-stocked.

Skills

Communication skills

Customer service

Attention to detail

Job description

Job Summary

We are seeking a friendly, professional, and detail-oriented Restaurant Server to join our team. The ideal candidate will be responsible for taking food and beverage orders, providing knowledgeable menu guidance, processing payments, and ensuring an exceptional guest experience. This role requires a hospitable demeanor, attention to cleanliness, and the ability to work collaboratively with both front-of-house and kitchen staff.

Key Responsibilities

• Greet guests warmly and maintain a friendly, positive attitude throughout their visit
• Demonstrate in-depth knowledge of the menu, answer guest inquiries, and make thoughtful recommendations
• Accurately take and communicate food and beverage orders to the kitchen
• Prepare and deliver beverages and food items in a timely manner
• Process guest payments accurately and with integrity
• Keep service stations clean, organized, and well-stocked at all times
• Maintain high levels of internal and external customer service
• Follow all health, safety, and sanitation procedures in compliance with company and legal standards
• Provide attentive, courteous, and efficient service to ensure guest satisfaction
• Proactively minimize safety risks by adhering to all safety guidelines
• Maintain punctual and regular attendance
• Comply with all company policies and procedures
• Assist team members and other departments as needed
• Perform additional duties as assigned by management

Qualifications

• Minimum of 1 year of experience in a similar role, or an equivalent combination of education and experience
• Hotel food & beverage experience strongly preferred
• Friendly, outgoing, and self-motivated personality with a strong attention to detail
• Excellent communication and interpersonal skills
• Ability to maintain a professional demeanor at all times

Physical Requirements

• Must be able to work in an indoor restaurant environment
• Must be able to stand or walk for extended periods of time
• Frequent lifting and carrying of items up to 25 lbs; occasional lifting up to 50 lbs
• Regularly required to bend, stoop, kneel, crouch, or crawl
• Must be able to operate standard restaurant and office equipment

Additional Information

• A consistently hospitable demeanor is required throughout every shift
• The hotel operates 24/7, including weekends and holidays; scheduling is based on business needs
• Job description is subject to change and may not include every task or responsibility
• Employment is at-will, meaning either the employee or the hotel may end the employment relationship at any time, with or without cause or notice, as permitted by law
• Reasonable accommodations may be made for qualified individuals to perform essential job functions