Restaurant Server - PM

Castle Hot Springs; Morristown (TN); On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

Company Paid Long Term Disability

Direct Deposit

Flexible Spending Account

401k with Company Match

Employee Shuttle/Carpool Incentives

Job summary

Castle Hot Springs in Morristown, TN is seeking a hospitality professional for a PM shift starting as early as 2:30 pm. This role is not strictly a server; you may cover host and food runner duties to ensure a positive dining experience.

You will uphold service standards, know liquor regulations, operate Micros POS, take and expedite orders, and assist teammates. Benefits include medical, dental, vision, life and disability insurance, 401k with company match, direct deposit, and a shuttle

Qualifications

• Previous food and beverage experience required.
• Good physical condition to lift moderate weights and stand long hours.
• Desire to provide exceptional guest service.
• Solid interpersonal and communication skills.
• Pleasant personality and teamwork orientation.
• Attention to detail and well-groomed appearance.
• Adherence to safety and health protocols.

Responsibilities

• Adhere to service etiquette standards throughout the guest dining experience.
• Know liquor laws and company policies for alcoholic beverages.
• Service a five-table station during typical service demand.
• Operate Micros POS and processing procedures for dining room service.
• Assist teammates while managing assigned sections.
• Know menu items, ingredients, preparations, condiments, and allergies.
• Take and expedite orders, monitor ticket times, communicate with kitchen.
• Complete end-of-service procedures and closing paperwork.
• Attend staff meetings and training sessions.

Skills

F&B experience

Physical fitness

Guest service

Interpersonal skills

Communication skills

Teamwork

Attention to detail

Professional appearance

Safety compliance

Tools

Micros POS

Job description

Salary Range$68,000.00 To 70,000.00 Annually
This is for a PM shift starting as early as 2:30 pm. Position Summary: To work within the framework of a quality Food and Beverage service team. To serve food to our guests in a personable, courteous, and professional manner ensuring a positive dining experience. Impeccable grooming standards are essential.
This position is not strictly a server role, and will be required at times to cover the host and food runner roles as well.
Responsibilities Include

• Being thoroughly familiar with all standards of proper service etiquette and adhering to these standards throughout our guests' dining experience.
• Knowledge of all liquor laws as well as company and departmental policies regarding the consumption of alcoholic beverages.
• Ability to service a five-table station during typical service demand.
• Have a strong working knowledge of the Micros POS system and other check processing procedures for dining room service.
• Able to help other employees with their questions and process discounts while still maintaining their assigned section.
• Know all menu items including ingredients, preparation, required condiments, key descriptors, and potential allergies.
• Ability to accurately and efficiently take orders from guests and expedite as soon as prepared from the kitchen (keep constant watch over "ticket times").
• Ability to communicate effectively with the kitchen line and management staff.
• Complete end of service procedures.
• Complete closing paperwork; check the accuracy of all discounts and comps, make sure appropriate information is filled out and signatures are obtained.
• Attend all scheduled staff meetings and supplemental training sessions.

Specific Job Knowledge, Skill, And AbilityThe individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Previous food and beverage experience required.
• Good physical condition in order to lift moderate weights and remain on feet for a prolonged period of time.
• A sincere desire to provide the utmost in guest service.
• Solid interpersonal and communication skills.
• Pleasant personality to effectively deal with guests' questions and service, and to contribute to the overall atmosphere and guest experience.
• Good teamwork with fellow employees. Strong attention to detail a must.
• Well-groomed appearance according to company standards.
• Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.

Appearance Requirements:

• Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook.
• Part of Uniform will be provided by the company.
• Appearance must always be neat, clean, and professional.

County Legal Requirements:

• Must possess a valid Yavapai County Health Dept. Food Handlers card to be kept on file.
• Must have completed County & State Liquor training.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Company Paid Long Term Disability
• Direct Deposit
• Flexible Spending Account
• 401k with Company Match
• Employee Shuttle/Carpool Incentives