Bartender

Castle Hot Springs; Morristown (TN); On-site; USD 72,000 - 74,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

Company Paid Long Term Disability

401k with Company Match

Direct Deposit

Flexible Spending Account

Job summary

Castle Hot Springs is seeking a skilled bartender to join our beverage team. You will deliver high-quality liquor service, utilize wine knowledge, and maintain accurate Micros transactions to ensure guest satisfaction.

The position requires strong guest service, attentiveness, and the ability to work in a fast-paced environment while adhering to safety and legal guidelines.

Qualifications

• Previous bartender experience with wine and spirits knowledge.
• Keen attention to detail and strong guest service skills.
• Ability to maintain professional and courteous service under pressure.

Responsibilities

• Adhere to service etiquette standards throughout guest service.
• Know drink recipes, garnishes, glassware and pricing, and apply consistently.
• Operate Micros and process guest orders and settlements.
• Maintain a clean and stocked bar area and assist with special group functions.

Skills

Bartender experience

Wine & spirits knowledge

Attention to detail

Guest service

Tools

Micros POS

Job description

Salary Range

$72,000.00 To 74,000.00 Annually

Are you a creative bartender who wants to work with fresh ingredients and provides exceptional guest service? Then this is the position for you.

Position Summary

To work within the framework of a quality food and beverage service team. To provide guests with high-quality, consistent liquor products, served in a personable, courteous, and professional manner.

Responsibilities Include

• Be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout guest service.
• Be aware of all local liquor laws as well as company and departmental policies regarding the consumption of alcoholic beverages.
• Know all spirited beverages, cigars, and wines by the glass available.
• Familiar with the wine list and be able to talk about regions, styles, and varietals of wines offered.
• Know all drink recipes including garnishes, glassware to be used, and specific service, and consistently use recipes during production.
• Know all drink prices and will consistently use these prices during service.
• Have a strong working knowledge of the Micros ordering system and other check processing procedures.
• Familiar with requisitioning, receiving, rotation, and stocking procedures of all beverage items.
• Familiar with emergency safety measures including the Heimlich maneuver and fire evacuation procedures.
• Review bartender production stations to ensure they are completely stocked for quick and efficient service to the guests and the restaurant
• Fill all ice bins throughout service.
• Set up glasswasher with appropriate detergents and sanitizing solutions. Requisition and stock cleaning chemicals as needed.
• Inform manager of any problems with beer, soda, or liquor dispensing systems.
• Produce drinks as ordered by restaurant servers through the Micros system.
• All direct guest orders will be entered into the P.O.S. system before production, maintain guest orders in Micros, and present the final check to guests
• Obtain service report from micros system and finalize all settlement transactions.
• Use "bar brands" as specified when "call brands" are not requested by guests.
• In the event of a guest complaint, will replace drink and record on bad drink/spillage log, and submit with closing paperwork (tracking slip attached with MOD signature).
• Maintain the bar area in a neat and clean manner throughout service.
• Complete tasks designated before and after service
• Work special group functions as required.
• Perform special duties as requested by the food and beverage supervisors.
• Attend all scheduled staff meetings and supplemental training sessions including on-premise educational programs, wine tastings, and daily pre-service meetings.

Specific job knowledge, skill and ability

• Previous bartender experience with working wine and spirits knowledge.
• Must have a keen attention to detail.
• Pleasant personality to effectively deal with guest questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
• A sincere desire to provide the utmost in guest service -- good communication skills.
• Good physical condition in order to remain on feet for a prolonged period of time
• Must be able to properly lift, move and carry product weighing in excess of 75lb., and evaluate when assistance from another individual is necessary.
• Must be able to walk up a footstool to obtain and store liquor bottles in overhead cabinets.
• Must be able to bend down repeatedly to store and obtain beverages from coolers.
• Must be able to operate glass washing machine.
• Must be able to have hands in ice, detergent, and water continuously.
• Must be able to work in an area with high noise levels (music, guest conversations), and still maintain guest service.
• Must be able to work outdoors in extreme temperatures.
• Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.

Appearance Requirements

• Proper professional attire is required by following appearance guidelines as set forth in the Employee Handbook.
• Appearance must always be neat, clean, and professional.

County Legal Requirements

• Must possess a valid Yavapai County Health Dept. Food Handlers card to be kept on file.
• Must have completed County & State Liquor training.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Company Paid Long Term Disability
• 401k with Company Match
• Direct Deposit
• Flexible Spending Account