Restaurant Server (Part Time)

Romasowatonna; Owatonna (MN); Hybrid; USD 15,000 - 18,000; Part time

Benefits offered by this job

Pet Insurance

Fully vested 401k

Employee Assistance Program

Earned Sick and Safe Time

Holiday Pay (Hourly)

Job summary

Romasowatonna in Owatonna, MN is seeking a part-time Restaurant Server to take orders, serve guests, and uphold hotel dining standards. You will be courteous, knowledgeable about offerings, and capable of serving alcoholic and non-alcoholic items to dining parties as needed.

Applicants should have at least two years in a similar role, be at least 21, and hold a high school diploma or equivalent. Training in TIPS and MICROS POS familiarity are preferred.

Qualifications

• Requires strong customer service and communication skills.
• Minimum two years’ experience in a similar position with a full-service hotel or restaurant.
• TIPS training certification required within 30 days of hire date.

Responsibilities

• Take orders, retrieve and serve alcoholic, non-alcoholic, and meals to guests, courteously and efficiently.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Maintain knowledge of menu items, liquor brands, beer brands, and non-alcoholic selections.
• Maintain knowledge of designated glassware and garnishes for each drink.
• Maintain positive guest relations and resolve guest complaints to ensure satisfaction.
• Assist in opening and closing side duties and ensure cash handling accuracy.

Skills

Customer service

Communication

Teamwork

Education

High School or Equivalent

Tools

MICROS POS

Job description

Job Details

Job Location: Romas - Owatonna, MN 55060

Position Type: Part Time

Education Level: High School or Equivalent

Salary Range: $11.41 - $11.41 Hourly

Travel Percentage: None

Job Shift: AM/PM

Job Category: Restaurant - Food Service

Benefits

• Pet Insurance
• Fully vested 401k
• Employee Assistance Program
• Earned Sick and Safe Time
• Holiday Pay (Hourly)

Position Overview

The Restaurant Server’s primary responsibility is to take orders, serve guests, and ensure that the dining experience is up to the hotel standards. They must be courteous, friendly, and knowledgeable of all the hotel’s offerings, including outside of the food & beverage department. They may need to serve alcoholic, non-alcoholic, food, and any other items to a dining party in order to ensure the highest quality service.

Duties and Responsibilities

• Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures.
• Take orders, retrieve and serve alcoholic, non-alcoholic, and meals to guests, courteously and efficiently according to Hotel specifications.
• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Assist in the maintenance of the outlet area and equipment.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Maintain complete knowledge of all menu items, liquor brands, beer brands, and non-alcoholic selections available in the assigned outlet.
• Maintain complete knowledge of the particular characteristics and description of every wine and champagne on the wine list.
• Maintain complete knowledge of designated glassware and garnishes for each drink.
• Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet.
• Maintain complete knowledge of equipment and use only as intended.
• Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minor, intoxicated persons, and drunk driving.
• Maintain complete knowledge of the Point of Sale system and work with manager to report and resolve system issues, should they arise.
• Obtain assigned bank and ensure accuracy of contracted monies while keeping bank secure at all times.
• Complete opening and closing side duties.
• Greet guests and take their orders, utilizing suggestive up-selling techniques.
• Prepare guest check and process payment, adhering to all cash handling and credit policies.
• Ensure maximum usage of all supplies to attain budgeted food and beverage cost and to prevent waste.
• Use all chemicals in accordance with OSHA regulations and hotel requirements.
• Maintain a professional and personable appearance at all times, according to hotel standards.
• Successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community.
• All other duties as requested.

Qualifications

• Must be 21 years or older.
• Good reading, writing, and oral proficiency in the English language.
• Minimum two years’ experience in a similar position with a full-service hotel or restaurant.
• Requires the ability to taste food and alcohol during trainings and new menu updates.
• TIPS training certification required within 30 days of hire date.
• Previous experience with MICROS POS preferred.
• Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement.
• Ability to work effectively with co-workers as part of a team and with minimal supervision.
• Flexibility to work a varied schedule, which may include weekends and holidays.
• Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.
• Ability to stand and walk for entire shift.
• Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

Equal Opportunity Statement

We are an equal opportunity employer and consider all qualified applicants without regard to legally protected characteristics. Employment decisions are made based on qualifications, merit, and business need. Reasonable accommodation(s) may be provided through the interactive process to enable qualified applicants and associates to perform the essential functions of the position.

Offers of employment are contingent upon the successful completion of a background check, and we participate in E-Verify to confirm employment eligibility.