Restaurant Server - Metropole 21c Cincinnati

Main & Vine; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Main & Vine in Cincinnati is looking for a Restaurant Server to provide excellent dining experiences. Responsibilities include greeting customers, taking orders accurately, and ensuring a positive atmosphere. Candidates should have at least one year of food and beverage experience, knowledge of food safety, and strong communication skills. This role requires attention to detail and the ability to work efficiently with minimal supervision. Join our team to contribute to memorable dining moments.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training is beneficial.
• Knowledge of proper food handling and safety.

Responsibilities

• Greet all customers warmly to ensure a friendly atmosphere.
• Prepare dining tables for service and adhere to appearance standards.
• Accurately take guest food and beverage orders.

Skills

Food and beverage experience

Guest relations

Communication skills

Attention to detail

Punctuality

Tools

POS systems (Micros, Aloha)

Reservation software (Open Table)

MS Office/Google

Job description

Metropole - Cincinnati

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• All other duties as assigned by supervisor

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds