Restaurant Server — Fast-Paced Guest Experience Pro

EVEREST HOTEL GROUP LLC; Monrovia (CA); In loco; USD 19.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Descrizione del lavoro

DoubleTree by Hilton Monrovia is seeking a Restaurant Server to provide warm, efficient service in a fast-paced dining area. You will take and serve orders, explain specials, and ensure guests have a memorable experience from arrival to departure.

The role requires menu item knowledge, allergen awareness, and clear communication with guests and kitchen staff. A California food handler card and Responsible Beverage Service certification are required within the time allowed after hire.

Competenze

• High school diploma or equivalent preferred.
• Six months to one year of restaurant serving experience preferred; hotel or hospitality experience a plus.
• Ability to read, write and speak English, and to communicate clearly with guests and the kitchen.
• Ability to remember and promote menu items, and comfort using a point of sale system.
• Pleasant manner and the ability to stay calm under pressure.
• A valid California food handler card and Responsible Beverage Service certification, obtained within the time California law allows after hire.
• CPR or first aid certification a plus.

Mansioni

• Greet guests promptly and warmly, explain specials, answer menu questions, and take and confirm orders.
• Know all menu items, including ingredients, preparation methods and allergens.
• Communicate allergies, dietary needs and special requests to the kitchen, and coordinate wait times and re cooks.
• Enter orders into the point of sale system at the time of order.
• Check the station before, during and after each shift for setup, cleanliness and supplies, and set tables to service standards.
• Serve food and beverages, including alcoholic beverages in line with liquor laws, never serving minors or intoxicated guests.
• Check each dish before it goes to the table.
• Refill beverages, check on guest satisfaction, and suggest desserts and specialty coffees.
• Present the check, process payment according to hotel procedures, and account for all receipts and cash.
• Clear and reset tables promptly and keep the dining area clean as you go.
• Complete side work, setup and closing tasks from the checklists.
• Pass guest comments, positive or negative, to the manager on duty.
• Follow all safety and sanitation rules, and report accidents and unsafe conditions to a manager.

Conoscenze

Greet guests

Menu knowledge

Allergen awareness

POS operation

Clear communication

English fluency

Formazione

High school diploma or equivalent

Descrizione del lavoro

DoubleTree by Hilton Monrovia is seeking a Restaurant Server to provide warm, efficient service in a fast-paced dining area. You will take and serve orders, explain specials, and ensure guests have a memorable experience from arrival to departure.

The role requires menu item knowledge, allergen awareness, and clear communication with guests and kitchen staff. A California food handler card and Responsible Beverage Service certification are required within the time allowed after hire.