Restaurant Server - Crowne Plaza Asheville

Paycom - ATS; Asheville (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

Crowne Plaza Asheville is seeking a friendly, professional Restaurant Server to take orders and serve food and beverages, ensuring guest satisfaction in a busy hotel setting.

You will manage multiple tables, know menu ingredients, operate the POS system, and represent the hotel in a courteous, efficient manner.

High school diploma or equivalent preferred; previous hospitality or guest-service experience is a plus; must be team oriented and proactive.

Qualifications

• High School Diploma or equivalent or one year of related experience.
• Previous hotel-related or customer service experience desired.
• Must be team oriented, empathetic, friendly and show initiative.
• Must be able to represent the hotel in a professional manner to hotel guests.

Responsibilities

• Take orders and serve food and beverages to guests.
• Ensure guest satisfaction through proper service sequence.
• Service multiple tables and guests efficiently.
• Know menu item ingredients and cooking techniques; present items correctly.
• Operate the POS system efficiently.
• Maintain professional appearance, confidentiality, and protect hotel assets.

Skills

Guest service

Multitasking

Professional communication

Initiative

Education

High School Diploma or equivalent

Tools

POS system

Job description

Job Details

Job Location: Crowne Plaza - Asheville, NC 28806, Position Type: Full-Time/Part-Time, Education Level: None, Travel Percentage: None, Job Shift: Any, Job Category: Restaurant - Food Service, Restaurant Servers are responsible for taking orders and serving food and beverages to guests. Servers play an important role in guest satisfaction. Servers represent the hotel to all guests, assisting with guest needs, and completing all daily duties and assigned projects utilizing the principles, policies and standards of Hulsing Hotels.

Essential Duties & Responsibilities:

• Ensure guest satisfaction for all guests through proper progression of service sequence.
• Have the ability to service multiple tables and guests in an efficient manner.
• Know all menu item ingredients, be conversant with the cooking techniques of each item, know the correct presentation of each menu item.
• Know how to efficiently operate the POS system.
• In all guest interactions associate must always be professional, accommodating, helpful and friendly.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Performs other duties as assigned.

Qualifications:

• High School Diploma or at least one (1) year of previous experience as a food and beverage server or another related field.
• Previous hotel-related or customer service experience desired.
• Must be team oriented, empathetic, friendly and show initiative.
• Must be able to represent the hotel in a professional manner to hotel guests.