Restaurant Server - AM

Running Y Ranch; Klamath Falls (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

Running Y Ranch is seeking a friendly and attentive Restaurant Server to create memorable experiences for guests at our resort. You will greet guests warmly, present menus, suggest dishes, assist with drink selections, and relay guest needs to the kitchen while maintaining high service standards.

Responsibilities include table preparation, maintaining dining experience, delivering items, handling payments, and assisting with special events.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience required.
• Excellent oral communication skills required.
• Must speak English fluently and be able to write in basic English.
• Food Handlers Card and OLCC Certification required.

Responsibilities

• Prepares tables, napkins and utensils, refills condiments, and handles preparation tasks.
• Stays updated on menu choices, specialties and deviations, and knows item availability.
• Greet guests, present menus, suggest dishes, assist with drinks, and communicate guest needs to cooks.
• Deliver items and fulfill guest needs, offer desserts and drinks, and remove courses.

Skills

Excellent oral communication

Positive interpersonal skills

Fluent English

Education

High school diploma or equivalent

Job description

Your excellent customer service and friendly, efficient abilities will contribute to the creationof outstanding memorable experiences for our guests while visiting our beautiful, world-class resort. Your attentiveness to our customers and your knowledge our menu will ensure that every guest has a truly enjoyable dining experience.

Restaurant Server

General Responsibilities

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items...etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests and owners warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking skills.

Job Qualifications

Education

High school diploma or equivalent preferred.

Experience

• Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

License/Qualifications

• Food Handlers Card
• OLCC Certification

FLSA Information

None

Management Activities

None

Discretion / Independent Judgment

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Restaurant Server you will be expected to work with guests and visitors to ensure satisfaction. A Restaurant Server will have to take initiative and get creative in resolving guest challenges and involve a supervisor only when previous methods have been unsuccessful.

Physical Requirements

• Ability to speak and hear
• Close and distance vision
• Frequent walking with some standing at times
• Will walk for long periods of time, possibly extended distances
• Frequently lifts/carries up to 25 lbs
• Occasionally lifts/carries up to 50 lbs
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel and stoop repeatedly

Working Conditions

• May be indoor or outdoor setting depending on outlet
• Varied weather conditions are expected
• Will work near moving or mechanical parts
• May work near toxic/caustic chemicals and with fumes or airborne particles.
• Varying schedule to include evenings, holidays and extended hours as business dictates