Restaurant Server

Perkins Restaurant & Bakery; Sioux Falls (SD); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic Servers to join their team in Sioux Falls. This role involves providing exceptional service to guests, ensuring a welcoming atmosphere, and maintaining a clean dining environment. The ideal candidate will possess strong communication skills and a passion for customer satisfaction. With flexible hours and supportive ownership, this position offers a fantastic opportunity for growth and development within a vibrant team. If you thrive in a dynamic setting and love making guests feel special, this is the perfect chance to shine in the hospitality industry.

Benefits

Free Employee Meals

Flexible Hours

Yearly Anniversary Checks

Family Discounts

Referral Bonus

Qualifications

• Friendly demeanor and ability to provide excellent customer service.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Provide timely and friendly service to guests, ensuring satisfaction.
• Maintain cleanliness of dining areas and assist with guest needs.

Skills

Customer Service

Communication

Teamwork

Time Management

Education

High School Diploma

Tools

POS Equipment

Job description

CyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery is now hiring Servers for the dinner and evening shift at our Perkins Restaurant on the East side of Sioux Falls by Menards.

Stop in any time to apply at:
5835 E. Arrowhead Place - Sioux Falls

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*Ask manager for details

SUMMARY OF POSITION

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows guests genuine hospitality while providing them with a memorable experience. Looks like a professional and shows sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.

POSITION ACTIVITIES AND TASKS

• Guest Interactions
• Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
• Greets guest in a courteous and respectable way when seated at station.
• Welcomes guests immediately upon seating with a non-scripted greeting.
• Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs.
• Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately.
• Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step. Actively engage Guests who have concerns and remedy them. Ensure that each Guest is 100% satisfied with his/her dining experience.
• Clean – Keep tables/station, pantry line area and dining room common areas clean. Complete assigned Perkins cleaning system duties.
• Attends to any additional guests’ needs or requests.
• Maintains dining area – pre-bussing, detailing etc.
• Maintains cleanliness of his/her stations and pantry.
• Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning work stations and bussing tables, etc.
• Executes the service cycle and team responsibilities at all times. Ensures 100% guest satisfaction on every visit.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
• Processes Orders
• Writes guest check and/or operates POS equipment pursuant to company policies.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Assists Team Members
• Maintains service stations, garnish line, service bar and common areas of the restaurant.
• Restocks service station with glasses, tea, ice and plates.
• Restocks garnish line.
• Fills condiments.
• Sorts, polishes and rolls silverware.
• Cleans mirrors and artifacts.
• Runs food for all servers to ensure hot food is served hot.
• Maintains cleanliness of dining room and pantry area.

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.