Restaurant Server

Perkins Restaurant & Bakery - CyHawk Hospitality Inc.; Sioux Falls (SD); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking restaurant chain as a Server, where you will provide exceptional service and create memorable dining experiences for guests. In this role, you will greet patrons with a warm welcome, deliver their orders promptly, and maintain a clean and inviting environment. This position not only emphasizes the importance of genuine hospitality but also offers a supportive work culture that values teamwork and personal growth. With flexible hours and competitive wages, this is an excellent opportunity for those looking to advance their careers in the hospitality industry while enjoying benefits like free meals and referral bonuses. If you are passionate about service and ready to make a difference, we want to hear from you!

Benefits

Free Employee Meals

Family Discounts

Flexible Hours

Yearly Anniversary Checks

Referral Bonus

Structured Training Program

Supportive Ownership

Closed on Christmas Day

Qualifications

• Friendly and efficient service to guests according to company standards.
• Ability to anticipate guests' needs and provide genuine hospitality.

Responsibilities

• Greet and serve guests courteously and efficiently.
• Maintain cleanliness of dining area and service stations.
• Communicate effectively with team members and management.

Skills

Customer Service

Teamwork

Communication

Time Management

Education

High School Diploma or equivalent

Tools

POS Equipment

Job description

CyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery is now hiring Servers for our Perkins Restaurant in Sioux Falls Gateway by I-29.

Stop in any time to apply at:
3400 Gateway Blvd. - Sioux Falls

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*Ask manager for details

SUMMARY OF POSITION

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows guests genuine hospitality while providing them with a memorable experience. Looks professional and shows sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.

POSITION ACTIVITIES AND TASKS

• Guest Interactions
• Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
• Greets guests in a courteous and respectable way when seated at station.
• Welcomes guests immediately upon seating with a non-scripted greeting.
• Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs.
• Delivers Hot Food – Checks completed food orders for accuracy, appearance and temperature, delivers to the table immediately.
• Delivers Perkins Service – Shows a desire to please with genuine hospitality, personality and specific suggestions at every step. Actively engages guests who have concerns and remedies them. Ensures that each guest is 100% satisfied with his/her dining experience.
• Cleans – Keeps tables/station, pantry line area and dining room common areas clean. Completes assigned Perkins cleaning system duties.
• Attends to any additional guests’ needs or requests.
• Maintains dining area – pre-bussing, detailing, etc.
• Maintains cleanliness of his/her stations and pantry.
• Performs side work during shift downtime including but not limited to rolling silverware, restocking cleaning work stations and bussing tables, etc.
• Executes the service cycle and team responsibilities at all times. Ensures 100% guest satisfaction on every visit.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
• Processes Orders
• Writes guest check and/or operates POS equipment pursuant to company policies.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Assists Team Members
• Maintains service stations, garnish line, service bar and common areas of the restaurant.
• Restocks service station with glasses, tea, ice and plates.
• Restocks garnish line.
• Fills condiments.
• Sorts, polishes and rolls silverware.
• Cleans mirrors and artifacts.
• Runs food for all servers to ensure hot food is served hot.
• Maintains cleanliness of dining room and pantry area.

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.