Restaurant Server

Cafe Sevilla Inc; San Diego (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate Restaurant Server to join their dynamic team in a vibrant environment. This role focuses on delivering exceptional guest experiences through knowledgeable service and a love for Spanish cuisine. You will be responsible for promoting culinary offerings, ensuring adherence to safety regulations, and creating memorable interactions with guests. The ideal candidate thrives in a fast-paced setting, possesses strong communication skills, and is dedicated to upholding high standards of service. If you are eager to contribute to a lively and engaging atmosphere, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in a fast-paced, fine dining environment.
• Knowledge of safety and sanitary regulations is essential.

Responsibilities

• Promote and sell culinary delights while ensuring guest satisfaction.
• Maintain cleanliness and organization of tables and work areas.

Skills

Customer Service

Food Knowledge

Communication Skills

POS System Proficiency

Education

High School Diploma

Tools

POS System

Job description

Join to apply for the Restaurant Server role at Cafe Sevilla Inc

Description

At Sevilla, the Server position is responsible for ensuring guests enjoy Sevilla's memorable music, food, and culture, developing loyal guest relationships that result in repeat visits. This role requires dedication to learning about Sevilla's cultural aspects through on-the-job training and self-education. The ability to passionately communicate Sevilla's unique characteristics to guests, positively contribute to the work environment, and adhere to company, state, and federal regulations are key to success.

Position duties and responsibilities include:

• Promote and sell Sevilla's culinary delights, beverages, and specials, educating guests about Spanish food, wines, and culture.
• Follow Sevilla's Steps of Service specific to the job code.
• Use daily checklists to track opening and closing procedures.
• Create an excellent guest experience to encourage return visits.
• Respond promptly to guest needs and requests.
• Ensure food and beverage entries into the POS system follow policy.
• Evaluate the quality and presentation of served items.
• Oversee Busser activities, assisting with table clearing when directed.
• Run food whenever possible.
• Maintain proper table cleanliness and organization.
• Assist at the host stand with seating when possible.
• Handle payments following cash procedures and report concerns.
• Address routine guest concerns per Sevilla's standards and notify managers of non-routine issues.
• Maintain cleanliness and appearance standards, including side work and end-of-shift procedures.
• Adhere to sanitation, safety, and alcohol policies, reporting issues immediately.
• Carry trays and maintain a safe, organized work environment.
• Engage with guests to ensure satisfaction and provide excellent customer service.
• If working as a Show Server, set up and manage dinner show operations following all steps of service.
• Complete all training and team collaboration expectations.
• Adhere to uniform and appearance policies as outlined in the Sevilla Handbook.

Additional Responsibilities

• Properly clock in/out, including meal and break periods, and notify managers of any issues.
• Attend all mandatory staff meetings.
• Report any harassment, discrimination, safety, or security concerns immediately.

Requirements

To perform successfully, candidates should have:

• High School Diploma or equivalent
• At least 2 years of experience in a fast-paced, fine dining environment or equivalent
• Knowledge of safety and sanitary regulations
• Current Food Handler's Card and LEAD Card
• Ability to learn POS and timekeeping systems

Work Environment

• Reasonable accommodations may be made for disabilities.
• Work is often loud, in tight spaces, and sometimes hot.
• Professional appearance is required at all times.

Job Details

• Industry: Food & Restaurant
• Seniority Level: Entry level
• Employment Type: Full-time
• Function: Management and Manufacturing
• Industry: Restaurants