Restaurant Server

Hilton San Antonio; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Hilton San Antonio is seeking a friendly and professional Restaurant Server to provide outstanding food and beverage service in a hotel setting. You will greet guests, describe menu items, take orders, and ensure a seamless dining experience.

Candidate should have prior server experience in hotels or upscale restaurants, strong interpersonal skills, and familiarity with POS systems. Flexible availability including mornings, evenings, weekends, and holidays is required.

Qualifications

• Experience as a server in a hotel or upscale restaurant is preferred.
• Excellent interpersonal and communication skills.
• Familiarity with POS systems and basic cash handling.
• Flexible schedule, including mornings, evenings, weekends, and holidays.
• High school diploma or equivalent; hospitality training or coursework is a plus.

Responsibilities

• Greet guests as soon as they arrive at the restaurant.
• Present menus, answer questions about menu items, and make recommendations.
• Take accurate food and beverage orders and enter them into the POS system.
• Serve food and beverages efficiently, checking in with guests to ensure satisfaction.
• Process payments accurately and promptly using the hotel’s POS system.
• Maintain cleanliness and organization of dining areas and service stations.
• Assist with opening/closing duties and setup.
• Communicate with kitchen and bar staff to ensure timely delivery of orders.
• Handle guest concerns professionally and escalate when needed.
• Follow safety, sanitation, and Hilton standards.

Skills

Guest service

Interpersonal skills

Team player

Attention to detail

Education

High school diploma or equivalent

Hospitality training or coursework (a plus)

Tools

POS systems

Job description

226 rooms | 12,643 sq. ft. meeting/event spaceAmenities: complimentary shuttle to and from SeaWorld, multiple on-site dining options, pet friendly rooms, fitness center, outdoor games and activities.Our Hill Country hotel is just five minutes from SeaWorld San Antonio and under 20 minutes from the River Walk and Lackland Air Force Base. Featuring three heated outdoor pools, a whirlpool, cornhole, and giant table games, along with flexible on-site dining options, the property offers a resort-style experience. It provides an engaging environment for hospitality professionals focused on creating exceptional guest experiences and leisure operations.The Restaurant Server is responsible for providing outstanding food and beverage service to guests professionally, courteously, and efficiently. This role ensures a positive dining experience by maintaining Hilton’s high standards of hospitality, cleanliness, and guest satisfaction. A successful candidate will have a welcoming demeanor, excellent communication skills, and a passion for delivering exceptional service.Key Responsibilities:Greet guests as soon as possible when they arrive at the restaurant.Present menus, answer questions about menu items, and make recommendations when appropriate.Take accurate food and beverage orders and enter them into the POS system.Serve food and beverages efficiently, checking in with guests to make sure they're happy.Process payments accurately and promptly using the hotel’s point-of-sale system.Maintain the cleanliness and organization of tables, service stations, and the dining area.Assist with opening and closing duties, including setting up tables, refilling condiments, and polishing glassware or silverware.Communicate effectively with kitchen and bar staff to ensure timely and accurate order delivery.Handle guest concerns and special requests professionally, escalating issues to management when necessary.Follow all safety, sanitation, and Hilton brand standards.Qualifications:Previous experience as a server in a hotel or upscale restaurant is preferred.Excellent interpersonal and communication skills.Ability to work collaboratively in a team environment.Familiarity with POS systems and basic cash handling.Strong attention to detail and a commitment to guest satisfaction.Flexible schedule, including availability to work mornings, evenings, weekends, and holidays.High school diploma or equivalent; hospitality training or coursework is a plus.Physical Requirements:Ability to stand and walk for extended periods.Ability to lift and carry trays or items weighing up to 25 pounds.Comfortable working in a fast-paced and dynamic environment.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.