Job Details
- Job Title: Barista Bistro Attendant
- Location: Property-based
- Department: Restaurant
- DoubleTree Pittsburgh Green Tree: N/A
- FLSA: Non-Exempt
- Direct Supervisor: Restaurant Manager
Job Summary
At OTH Hotels & Resorts, we believe genuine hospitality don't follow a script - it flows from the heart. As a Barista/Bistro Attendant, you craft more than beverages - you create moments. From the first warm greeting to the final handoff of a perfectly made drink, you help set the tone for a guest experience that feels personal, effortless, and memorable. Your role blends artistry, efficiency, and connection. Whether you're pulling espresso shots, preparing grab-and-go items, or engaging guests in friendly conversation, you bring comfort and consistency to every shift.
Key Responsibilities
- Prepare high-quality beverages including coffee, espresso drinks, teas, and specialty items following recipes and brand standards.
- Greet guests warmly, take accurate orders, and create a welcoming café environment.
- Operate the POS system to process payments, room charges, and mobile or go orders with accuracy.
- Maintain cleanliness and organization of the café, including equipment, counters, condiment stations, and seating areas.
- Restock inventory such as syrups, coffee beans, milk, pastries, and paper goods throughout the shift.
- Follow all food safety, sanitation, and hygiene procedures, including proper handling of equipment and ingredients.
- Communicate effectively with fellow baristas, supervisors, and kitchen staff to ensure smooth operations.
- Assist with opening, mid-shift, and closing duties as assigned.
- Support café flow by preparing grab-and-go items, assisting with light food prep, or helping guests with questions or recommendations.
- Uphold all company and brand standards related to guest service, safety, and financial procedures.
Who You Are
- A people-person who enjoys creating warm, memorable moments for guests.
- Organized, dependable, and able to multitask in a fast-paced café environment.
- Comfortable operating espresso equipment (training provided).
- Confident handling money and using POS systems.
- A clear communicator - friendly, patient, and attentive.
- Able to stand for long periods and occasionally lift up to 25 lbs.
- Flexible with scheduling, including early mornings, weekends, and holidays.