Job Summary
Create a welcoming coffee experience by preparing quality beverages, keeping the space guest-ready, and providing warm service. The Barista prepares and serves coffee, espresso beverages, teas, smoothies, light food items, and snacks while operating POS systems, maintaining inventory, cleaning equipment, and providing friendly customer service.
Key Duties and Responsibilities
- Greet guests and provide friendly, attentive service
- Set up work areas and prepare food and beverage items according to brand standards and guest requests
- Serve food and beverages while supporting guest satisfaction
- Maintain cleanliness, sanitation, and organization of dining, bar, kitchen, and service areas
- Replenish items as needed throughout the shift
- Follow safe food, alcohol service, chemical handling, and workplace guidelines
- Maintain knowledge of brand food and beverage selections
- Ask for required proof of age when serving alcohol as applicable
- Process payments or assist with cash handling when assigned
- Communicate guest needs, supply needs, and service concerns to leadership
- Assist with opening, closing, cleaning, stocking, and side work
- Adhere to company policies, standards, procedures, and property-specific expectations
- Extend professionalism to guests, residents, customers, clients, vendors, and associates
- Be proactive, prompt, dependable, and attentive to detail
- Act with integrity, demonstrate teamwork, and maintain the spirit to serve
- Maintain a clean, professional appearance and be in uniform as assigned
- Understand and follow basic safety, security, and emergency procedures
- Support a culturally diverse workplace and comply with applicable Federal and State laws
- Assist in other departments or property-specific tasks as business needs require
- Maintain sanitary conditions and follow safe food, beverage, and alcohol service expectations applicable to the role
Who Are You?
- You are professional, courteous, and service-focused
- You are reliable, self-motivated, and responsible with time management
- You are highly dependable and organized with the ability to multi-task
- You can communicate verbally and in writing
- You act with integrity and have the spirit to serve
- You are motivated and able to work independently
Essential Skills and Experience
- Reliable, self-motivated, and responsible time management
- Strong oral and written communication skills
- Ability to work independently and as part of a team
- Ability to multitask, stay organized, and adapt to business needs
- Alcohol Awareness Certification may be required depending on role, brand, or location
- Cash handling or point-of-sale skills may be required depending on brand
- Knowledge of preparing and serving food and beverages
- Knowledge of food safety, sanitation, and food and beverage service standards
- Cash handling or point-of-sale skills may be required depending on brand or outlet
- Flexible scheduling may be required based on business needs, including weekends, holidays, days, evenings, and nights
- Ability to work with cleaning chemicals and work safely per Federal, State, Terratron, and Brand policies
Benefits Overview
Competitive benefits package with a variety of benefits and perks available based on eligibility
- Medical, dental, vision, and life insurance options for eligible full-time associates
- 401(k) with employer matching
- Paid time off, sick time off, and volunteer time off
- Hotel discounts worldwide for eligible associates
- Additional voluntary supplemental benefits
- 50% discount at all Terratron food and beverage outlets
- Now offering On-Demand Pay!
This job description provides a general overview of the role and is not intended to include all duties or responsibilities. Job duties, responsibilities, and requirements may be modified, expanded, or reassigned at any time, with or without notice, to meet business needs. Terratron, Inc. is an equal opportunity employer and is committed to providing reasonable accommodations in accordance with applicable federal, state, and local laws.