Restaurant Server

Thebellevuehotel; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Restaurant Server to join their team. In this entry-level role, you'll deliver exceptional service to guests, ensuring their dining experience is memorable. Responsibilities include taking and delivering orders, operating the POS system, and maintaining a clean and inviting atmosphere. This position offers the opportunity to develop your skills in a dynamic environment, where your contributions will enhance guest satisfaction and uphold the high standards of the establishment. If you thrive in a fast-paced setting and enjoy working with people, this role is perfect for you.

Qualifications

• High School diploma or equivalent; hotel or related experience preferred.
• Effective verbal and written communication skills essential.
• Ability to stand throughout the shift and handle food trays.

Responsibilities

• Provide attentive and courteous service to all guests.
• Operate the POS system and handle cashiering duties.
• Ensure overall guest satisfaction and upsell menu items.

Skills

Effective verbal communication

Multitasking

Customer service

Problem-solving

Education

High School diploma

Tools

POS system

Job description

Join to apply for the Restaurant Server role at The Bellevue Hotel

2 weeks ago Be among the first 25 applicants

Compensation Type: Hourly

Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With properties in major markets including New York, Boston, Miami, San Francisco, and Honolulu, and expanding in Europe, Latin America, and the Caribbean, Highgate manages assets exceeding $20B and generates over $5B in revenue. The company offers expertise through all stages of the hospitality property cycle, develops bespoke hotel brands, and employs industry-leading revenue management tools. Headquartered in London, New York, Dallas, and Seattle, Highgate's leadership comprises experienced hotel management professionals.

Overview

The Restaurant Server is responsible for delivering high-quality service to guests in an attentive, courteous, and efficient manner. This includes taking and delivering orders, and processing payments.

Responsibilities

1. Provide attentive, friendly, helpful, and courteous service to all guests, managers, and colleagues.
2. Familiarize with the organization of the restaurant, lounges, and room service, and understand each role's function.
3. Have thorough knowledge of menus and specials.
4. Service guests' food and beverage requirements courteously and efficiently.
5. Pre-bus tables, removing soiled dishes after each course.
6. Operate the POS system effectively.
7. Handle cashiering duties, including closing checks and preparing end-of-shift paperwork.
8. Perform opening and closing procedures and side-work according to station rotation and checklists.
9. Keep tables and side stands stocked, tidy, and clean.
10. Maintain beverage levels at least ¾ full.
11. Break down trays of soiled dishes and linens in the dishroom as per standards.
12. Answer phone calls professionally.
13. Upsell food, beverages, and promotions to guests.
14. Know the location and usage of fire extinguishers.
15. Receive and deliver food and beverage orders, and process payments.
16. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent; hotel or related experience preferred.
2. Flexibility to work long hours as required.
3. Ability to exert up to 50 pounds of force occasionally, and 20 pounds frequently.
4. Ability to stand throughout the shift.
5. Ability to maneuver while carrying trays of food and beverages.
6. Effective verbal and written communication skills.
7. Ability to listen, understand, and clarify guest and employee concerns.
8. Multitasking and prioritization skills.
9. Attend all required meetings and trainings.
10. Maintain high standards of personal appearance and grooming.
11. Comply with hotel standards and safety regulations.
12. Proactive problem-solving abilities.
13. Ability to understand and apply complex information.
14. Cross-training willingness.
15. Maintain confidentiality.
16. Show initiative and anticipate needs.
17. Perform additional duties as assigned.
18. Maintain a friendly and warm demeanor at all times.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality