Restaurant Server

Huddle House - Price Foods, Inc.; Owens Cross Roads (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading restaurant is seeking a Restaurant Server to provide exceptional customer service and food delivery. The ideal candidate will ensure a positive dining experience by greeting customers, taking orders, and maintaining cleanliness. Join a team that values excellence, teamwork, and fun!

Qualifications

• Excellent customer service skills required.
• Effective communication with all restaurant staff.

Responsibilities

• Greet all customers with a smile and take orders.
• Deliver food in a timely manner.
• Handle money and ensure all tickets are closed.

Skills

Customer Service

Communication

Education

Previous restaurant experience

Job description

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:

Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.

JOB SUMMARY

The Restaurant Server oversees the day-to-day operation of first-class customer service and food service in the restaurant. Responsibilities include properly receiving food orders, conveying them to the kitchen staff, prompt food delivery, and maintaining cleanliness of the assigned section. The server is expected to provide excellent customer service at all times and to be a strong teammate to our franchise partner.

RESPONSIBILITIES

1. Report to work on time, dressed in a clean and complete proper uniform.
2. Greet all customers with a smile and a verbal greeting: “Good Morning” or “Welcome to Huddle House.”
3. Review the menu with customers as needed, suggestively sell products, and take orders from each customer at the table.
4. Use proper, approved abbreviations and submit tickets to the kitchen station.
5. Deliver food in a timely manner once it is ready.
6. Handle money from customers, account for all tickets and credit card receipts, and ensure all tickets are rung up and closed before the shift ends.
7. Complete the position checklist, stock, and prepare the unit for the next shift.
8. Perform all prepping and cleaning duties as assigned by the supervisor, including bussing tables, sweeping, mopping, and cleaning bathrooms and walls.
9. Report any concerns immediately to the manager, especially safety issues and customer complaints.
10. Know the menu, daily features, juices, add-ons, and desserts to suggestively sell products.
11. Follow the Huddle House steps of service with each guest to maximize shift sales.

QUALIFICATIONS

• Excellent customer service skills.
• Effective communication with all restaurant staff.
• Previous restaurant experience preferred.
• “Can do” attitude and willingness to be present during your shift.

OUR VALUES

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment should be directed to the franchise location, not to Huddle House Corporate.