Restaurant Server

SSP America; Madison (WI); On-site; USD 3,000 - 44,000; Full time

Benefits offered by this job

Free meal each shift

2 weeks PTO

Immediate hiring

Advancement opportunities

Job summary

SSP America is hiring Servers for Mad Town Gastropub inside the Madison Regional Airport. The role involves greeting guests, taking orders, and delivering food and beverages in a fast-paced setting. Must input orders accurately, handle payments, and maintain clean service areas.

Ideal candidates have some food-service experience, solid English communication skills, and the ability to upsell menu items. Benefits include meals and opportunities for advancement, with a focus on teamwork and guest

Qualifications

• 6 months’ experience in retail or food service preferred.
• High school diploma preferred.
• Verbal and written communication abilities.
• Ability to read, speak and understand English to communicate with guests and take orders.
• Experience handling customer-service issues.
• Basic mathematical skills to operate a cash register and balance payments.
• Food handlers permit as required by law.
• Brand certification as required.
• Ability to remember, recite and promote menu items.
• Proficiency with keyboard and POS procedures for pre-checks and closing checks.
• Ability to stand and work in confined spaces for long periods.

Responsibilities

• Answer questions and offer suggestions on food, beverages and services.
• Enter orders accurately into the POS system.
• Prepare dishes for service (e.g., ladling soup, tossing salads, slicing desserts, brewing coffee).
• Observe guests and anticipate needs; respond to requests.
• Clear dishes from tables and balance checks.
• Close out and reconcile all checks; accept payments.
• Clear and reset counters and tables after each course.
• Perform other duties as assigned.

Skills

Verbal & written communication

Customer service experience

Math skills

English language proficiency

Menu knowledge / upselling

Education

High School Diploma

Tools

POS system

Cash handling procedures

Brand certification

Job description

• $2.35 / Hour Plus Tips ($28-$32/Hour Avg)
• Full-time or Part-Time Shifts Available
• Free Meal every shift
• 2 weeks PTO (Paid Time Off)
• Immediate Hiring
• Great AdvancementOpportunities

We are currently hiring for Servers to work at Mad Town Gastropub,located inside the Madison Regional Airport

Here are a few things you can expect when you join our team as a Server:

• Answer questions and offer suggestions regarding food, beverages, and services of the facility
• Accurately input orders into the POS system
• Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
• Observe guests to anticipate their needs and respond to any additional requests
• Clear all dishes away from table
• Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
• Clear and reset all counters or tables at the conclusion of each course
• Other duties as assigned

The ideal candidate for this position has:

• 6 months' experience working in retail or food service environment preferred
• High school diploma preferred
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit, as required by law
• Brand certification, as required
• Ability to remember, recite, and promote the variety of menu items
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check
• Ability to stand and work in confined spaces for long periods of time

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.