Server

The Crescent Hotels Group; Honolulu (HI); On-site; USD 24,796 - 35,817; Full time

Job summary

Renaissance Honolulu Hotel & Spa in Honolulu is seeking a professional Server to deliver exceptional dining experiences to hotel guests. You will use your knowledge of food, wine, beer, and cocktails to guide selections and ensure guest satisfaction.

Join a hotel restaurant within Crescent Hotels & Resorts, offering a fast-paced, guest-focused environment. The role emphasizes teamwork, accuracy with orders, and creating memorable dining experiences for our guests.

Qualifications

• Minimum 1–2 years of serving experience in a full-service restaurant preferred.
• Experience in upscale, hotel, or high-volume dining environments is preferred.
• Strong knowledge of food, wine, beer, and cocktails.
• Excellent communication and guest service skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Professional appearance and positive attitude.
• Flexible schedule including mornings, evenings, weekends, and holidays.
• Current food safety and alcohol service certifications as required by state and local regulations.

Responsibilities

• Provide warm, friendly, and professional service throughout each guest's dining experience.
• Demonstrate comprehensive knowledge of food, wine, beer, spirits, and cocktail menus.
• Guide guests through menu selections, offering recommendations and pairing suggestions.
• Accurately take food and beverage orders and enter them into the POS system.
• Deliver food and beverages promptly while ensuring presentation and quality standards.
• Anticipate guest needs and respond quickly to requests or concerns.
• Build rapport with guests to create memorable dining experiences and encourage repeat visits.
• Present checks, process payments accurately, and thank guests for dining.
• Be knowledgeable of all food and beverage offerings along with allergies additional offerings

Skills

Food & beverage knowledge

Guest service

Multitasking

Communication skills

Professional appearance

Positive attitude

Job description

Description

Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet are surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu Hotel & Spa, we invite you to embrace adventure and embark on a journey beyond the ordinary.

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to, and proud of, the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars of what we do!

We understand what it takes to be part of something great. We encourage you to bring your true self to work every day, we celebrate you, and we cheer you on as you shine bright in your career journey. Whether it’s our health & wellness programs, best-in-class learning and development, or our travel discounts that “feed your inner explorer,” we work hard to create and deliver on what you need. Join us where You Belong. We Care. Shine Bright.

What You’ll Be Doing:

The Server is responsible for delivering exceptional dining experiences by providing attentive, knowledgeable, and personalized service to every guest. This position plays a key role in creating memorable experiences through professional hospitality, menu expertise, and efficient execution while supporting the operational standards of an independently operated restaurant within a hotel.

Key Responsibilities:

• Provide warm, friendly, and professional service throughout each guest's dining experience.
• Demonstrate comprehensive knowledge of food, wine, beer, spirits, and cocktail menus.
• Guide guests through menu selections, offering recommendations and pairing suggestions.
• Accurately take food and beverage orders and enter them into the POS system.
• Deliver food and beverages promptly while ensuring presentation and quality standards.
• Anticipate guest needs and respond quickly to requests or concerns.
• Build rapport with guests to create memorable dining experiences and encourage repeat visits.
• Present checks, process payments accurately, and thank guests for dining.
• Be knowledgeable of all food and beverage offerings along with allergies additional offerings

What Is Required

• Minimum 1–2 years of serving experience in a full-service restaurant preferred.
• Experience in upscale, hotel, or high-volume dining environments is preferred.
• Strong knowledge of food, wine, beer, and cocktails.
• Excellent communication and guest service skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Professional appearance and positive attitude.
• Flexible schedule including mornings, evenings, weekends, and holidays.
• Current food safety and alcohol service certifications as required by state and local regulations.

Join Us

If you’re highly organized, hospitality-minded, and thrive on keeping things running smoothly behind the scenes, this is your opportunity to shine with the Renaissance Honolulu Hotel & Spa.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts