Restaurant Server

Hilton Garden Dallas; Dallas (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

Hilton Garden Inn Downtown Dallas is seeking a Restaurant Server to deliver warm, efficient service in a fast-paced dining room. You will take orders, input them into the POS, deliver meals, and ensure guest satisfaction while maintaining cleanliness and compliance with safety guidelines.

Ideal candidates have customer-service skills, POS experience, and the ability to multitask while lifting up to 25–30 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving or hospitality experience preferred.
• Experience with POS systems and cash handling a plus.
• Strong customer service and communication skills.
• Ability to stand for long periods and lift up to 25–30 lbs.

Responsibilities

• Greet guests and provide attentive service.
• Take and input orders, and deliver promptly.
• Process payments and balance receipts.
• Maintain table cleanliness and assist with side work.
• Follow food safety and alcohol service guidelines.
• Provide menu knowledge and recommendations.

Education

High school diploma

Tools

POS systems

Job description

HILTON GARDEN INN DOWNTOWN DALLAS171 rooms | 4,385 sq. ft. meeting/event spaceAmenities: pet-friendly rooms, fitness center, outdoor rooftop pool, on-site restaurant, weekday happy hour.Situated in the heart of Dallas, this property combines business, culture, and connectivity, providing an ideal environment for leaders in an active urban setting. Take a virtual tour of Hilton Garden Inn Downtown Dallas here.The Restaurant Server is responsible for providing warm, efficient, and knowledgeable service to guests. This role takes food and beverage orders, delivers items accurately, maintains table cleanliness, and ensures an exceptional dining experience while upholding company and brand standards.JOB DESCRIPTIONJob Title: Restaurant ServerDepartment: Food & BeverageSupervision Exercised: NoneSupervision Received: Restaurant Supervisor / Restaurant Manager / Food & Beverage ManagerMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent preferred.ExperiencePrevious serving or hospitality experience preferred.Experience with POS systems and cash handling a plus.Skills and KnowledgeExcellent customer service and communication skills.Ability to multitask in a fast-paced dining environment.Knowledge of menu items, allergens, food preparation, and beverage options.Strong attention to detail and order accuracy.Ability to stand for long periods and lift up to 25–30 lbs.Basic math and cash-handling skills.Professional appearance and polished demeanor.Job Duties and ResponsibilitiesGreet guests promptly and provide friendly, attentive service.Present menus, answer questions, and make recommendations.Take accurate food and beverage orders and input them into the POS system.Deliver food and drinks promptly, ensuring proper presentation and temperature.Check back with guests regularly and anticipate needs.Process payments, handle cash, and balance receipts accurately.Maintain table cleanliness, reset tables, and support dining room organization.Communicate guest needs and concerns to management or kitchen staff as needed.Follow all food safety, sanitation, and alcohol service guidelines.Assist with opening, closing, and side work duties.Perform additional duties as assigned by management.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.