Restaurant Server

Hotel Leveque; Chicago (IL); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Insurance from day 1

Paid time off from day 1

Holiday pay from day 1

401(k) enrollment after 30 days

Professional development and promotion

Job summary

First Hospitality’s Carnivale in Chicago is hiring a Restaurant Server for weekend shifts. You will deliver attentive, engaging service, knowledge of the menu, and seamless guest experiences while upholding our restaurant vision.

Role requires strong communication, a proactive approach to guest needs, and the ability to stay active during peak periods. Benefits begin on DAY 1; a pathway for development and advancement is available.

Qualifications

• Strong guest-service orientation and the ability to engage guests
• Clear verbal and written communication to interact with guests and teammates
• Ability to stand and walk for long periods and lift up to 30 pounds

Responsibilities

• Prepare the dining area for service and stock supplies
• Provide menu knowledge and recommend items and pairings
• Enter orders accurately and ensure guest satisfaction
• Engage with guests and resolve requests with teamwork
• Maintain cleanliness and professional appearance throughout the shift

Skills

Guest service

Communication

Job description

welcome to first hospitality. employment for one? right this way...

Part-Time Mostly Weekends (Friday, Saturday and Sunday)

Compensation: $12.96 per hour

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Professional development and promotion opportunities!

About this job...

Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success Factors...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Immerse yourself in the festive, eclectic and global atmosphere of Carnivale.

Since opening in 2005, Carnivale has established itself as one of the premier dining destinations in Chicago's West Loop. Enjoy Latin fusion cuisine, exotic cocktails, and one-of-a-kind desserts inspired by the cuisine & culture of Mexico, South America, and Central America as well as our passion for travel, art, and design. With a lush interior and original artwork, the Carnivale experience makes every meal a celebration.