Server

Hotel Leveque; Columbus (OH); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Day-one health enrollment

PTO from Day 1

Holiday pay from Day 1

Travel discounts

Food discounts

Parking discount

Free bus pass

Job summary

First Hospitality’s The Keep Kitchen & Liquor Bar in Columbus, OH seeks Restaurant Servers to provide attentive, dynamic service and expert knowledge of menus, pairings, and specials. You will engage guests, elevate dining experiences, and work closely with the restaurant team to exceed expectations.

Primary schedule is second shift, roughly 4PM–10/11PM. In this role you’ll learn menu details, make thoughtful recommendations, and ensure orders are accurate while maintaining a clean, professional

Qualifications

• Excellent communication skills in spoken and written form.
• Open availability for second shift.
• Ability to stand and walk 8+ hours per day.
• Lift up to 30 pounds.
• Team-oriented and proactive in guest service.

Responsibilities

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Skills

Communication

Shift flexibility

Guest service

Stand/walk hours

Job description

welcome to first hospitality. employment for one? right this way...

• Insurance enrollment for medical, dental, vision, and supplemental plans available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!

About this job...

Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

Primarily scheduled for second shift roughly 4PM-10/11PM.

What you'll be doing...

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success Factors...

• Open availability for second shift
• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.

Equal Opportunity Employer.

Health Benefits Day One! 401K! Paid Time Off! Travel Discounts! Food Discounts! Parking Discount! Free Bus Pass!

Step into The Keep Kitchen & Liquor Bar and you’ll discover a chef-driven, modern brasserie with its own art deco cocktail bar. The atmosphere highlights the 1920’s ambience, while incorporating modern elements from the 21st century to give a contemporary vibe.

The Keep was inspired by its location in the historic Leveque Tower, a 1927 structure that is known to be an art deco gem. The Keep’s cozy, inviting décor features gas lamps and rustic-refined furnishings, providing guests an invitation into a Roaring Twenties locale. It’s a comfortable, relaxed environment that suits casual dining as much as it does special occasions, parties, and business entertaining.

Utilizing local and regional ingredients, talented Chef Mark Grant refreshes beloved classic dishes by integrating a modern twist. Chef Grant adds a pinch of creativity and a dash of sophistication when preparing his exquisite plates. The restaurant’s open kitchen allows clientele to participate in interactive dining, while they have a chance to experience Chef Grant adding the final touches to his mouthwatering culinary creations.

Tucked away on the mezzanine level of the tower, The Keep applies the same imaginative renovation to its intimate lounge. Old-school cocktails embellished with flavourful house-made syrups and botanicals refresh any palate. The wine list features old and new-world vintages that flawlessly complement Chef Grant’s bold flavours.