Restaurant Server

Carnivale Restaurant; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Professional development and promotion

Job summary

First Hospitality is hiring Restaurant Servers to provide attentive, dynamic, and inspiring tableside service. Thorough knowledge of the menu, proactive guest engagement, and problem-solving are essential to exceed guest expectations and uphold the restaurant vision.

The role focuses on maintaining guest satisfaction, executing service standards, and collaborating with team members to deliver a seamless dining experience.

Qualifications

• Excellent verbal and written communication skills.
• Ability to speak, read, and write in the primary workplace language.
• Able to stand and walk 8+ hours per day.
• Able to lift up to 30 pounds frequently.
• Proactive in engaging guests and solving problems.

Responsibilities

• Prepare the restaurant for service and stock essential supplies.
• Learn menu details to recommend offerings and pairings.
• Accurately detail each order and ensure guest delight.
• Engage guests to identify needs and ensure satisfaction.
• Proactively communicate special needs or requests and resolve challenges with the team.
• Maintain cleanliness of restaurant spaces during and after shifts.
• Maintain professionalism per restaurant and company expectations.
• Know restaurant emergency procedures; assist guests in emergencies.
• Take on additional tasks as assigned by leadership.

Skills

Verbal & written communication

Guest service

Stamina & mobility

Lifting 30 lbs

Multitasking

Job description

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Professional development and promotion opportunities!

About this job...

Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success Factors...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Source: Hospitality Online