Restaurant Server

Shelby American, Inc.; Blowing Rock (NC); On-site; USD 20,000 - 30,000; Full time

Job summary

Join Chetola Resort as a Server and be part of a dynamic Food & Beverage team in the heart of the Blue Ridge Mountains. You will create exceptional dining experiences for guests, contributing to the resort's reputation for hospitality. This role offers a chance to thrive in a fast-paced environment while enjoying competitive pay and career growth opportunities.

Benefits

Competitive pay

On-property perks

Strong potential for career growth

Qualifications

• Reliable, punctual, and eager to contribute to a collaborative team.
• Strong communication skills and a guest-first mindset.
• Prior experience as a server preferred but not required.

Responsibilities

• Greet guests promptly and courteously, present menus and answer questions.
• Serve food and beverages efficiently while ensuring guest satisfaction.
• Maintain cleanliness and organization of workstations and dining areas.

Skills

Communication

Customer Service

Attention to Detail

Multitasking

Job description

Description

ABOUT CHETOLA RESORT

For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury haven where adventure meets tranquility. The resort blends refined hospitality with immersive outdoor experiences—from Orvis-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service.

THE ROLE

Chetola Resort is seeking friendly, attentive, and knowledgeable Servers to join our Food & Beverage team. As a Server, you will create a warm, welcoming dining experience for guests by providing exceptional service in a timely and professional manner. Ideal candidates are team-oriented, have a passion for hospitality, and thrive in a fast-paced environment.

WHAT YOU’LL DO

• Greet guests promptly and courteously, presenting menus and answering questions about menu items and specials.
• Accurately take food and beverage orders and enter them into the POS system.
• Serve food and beverages efficiently while ensuring guest satisfaction throughout the dining experience.
• Monitor tables and anticipate guest needs, providing refills, clearing used dishes, and addressing any concerns with professionalism.
• Collaborate with kitchen and bar staff to ensure accurate and timely delivery of orders.
• Process guest payments accurately and efficiently.
• Maintain cleanliness and organization of workstations, dining areas, and side stations.
• Follow all food safety and sanitation guidelines.
• Uphold the Chetola Resort service standards and contribute to a positive team atmosphere.

Requirements

ABOUT YOU

• Energetic and team-oriented, with a positive and proactive attitude
• Enjoy working in a fast-paced environment with varied responsibilities
• Strong attention to detail and a customer-first mindset
• Able to anticipate needs and respond quickly to guest requests
• Take pride in providing warm, attentive service that creates memorable dining experiences
• Comfortable communicating with guests and colleagues in a professional, friendly manner
• Reliable, punctual, and eager to contribute to a collaborative team

REQUIREMENTS

• Prior experience as a server in a full-service restaurant or resort setting is preferred, but not required
• Strong communication skills and a guest-first mindset
• Ability to multitask and stay composed under pressure
• Availability to work evenings, weekends, and holidays
• Must be at least 18 years old (to serve alcoholic beverages)
• Ability to stand and walk for long periods and lift up to 25 lbs
• Familiarity with POS systems and basic food safety standards is a plus

WHY CHETOLA

• One of the largest private employers in the county with a dynamic work setting and strong potential for career growth
• Join a dedicated and growing team shaping the next era of a beloved mountain resort
• Contribute meaningfully to a culture rooted in connection, craftsmanship, and care
• Competitive pay and on-property perks

Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.