Restaurant Server

Huddle House; Batesville (MS); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Benefits

Flexible Schedule

Education discounts with complimentary laptop

Job summary

Huddle House is seeking a Restaurant Server in Batesville, Mississippi, to provide first-class customer service. This role involves overseeing food service operations, ensuring customer satisfaction, and maintaining a clean working environment.

The ideal candidate will have excellent customer service skills, effective communication abilities, and ideally some previous restaurant experience. The position offers competitive pay and benefits including health and education discounts.

Qualifications

• Excellent customer service skills required.
• Ability to communicate effectively with all restaurant staff.
• Some previous restaurant experience preferred.
• A positive attitude and willingness to excel during shifts.

Responsibilities

• Oversee day-to-day operation of customer service and food service.
• Greet customers with a smile and take orders.
• Handle money and ensure ticket accuracy.
• Keep the store clean and report issues to the manager.
• Practice food handling safety and follow restaurant policies.

Skills

Excellent customer service skills

Effective communication with restaurant staff

Previous restaurant experience

Job description

Compensation

Inclusive of tips earn up to $12 - $15 per hour (depending on day of week/shift).

Position Overview

The Restaurant Server will oversee the day‑to‑day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff, ensuring prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

Responsibilities

• Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform.
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review menu with customers when needed, suggestively sell products and take order from each customer at the table.
• Using proper, approved abbreviations submit ticket to the cook’s station and deliver food in a timely manner to the customer when food is cooked.
• Handle money from customers; ring up tickets using the POS system and make proper change.
• Account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Using all tools provided by the manager keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls.
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
• Know the menu, the daily features when applicable, which juices, add‑ons and desserts to suggestively sell.
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.
• Practice all rules for safety food handling cash security and all other restaurant policies.
• Perform all preparing and cleaning duties as detailed or assigned by supervisor.
• Make a difference in food cost by controlling waste and portion control.
• Perform all duties with a sense of urgency.

Qualifications

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• “Can do” attitude and willingness to be at your best during your shift

Benefits

• Competitive Pay
• Comprehensive Health Benefits
• Flexible Schedule
• DeVry University Education discounts with complimentary laptop for Employees & dependents

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.