Restaurant Server

Huddle House, Inc.; Tupelo (MS); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Education discounts with complimentary laptop for employees & dependents

Competitive Pay

Comprehensive Health Benefits

Flexible Schedule

Job summary

A popular family restaurant chain in Tupelo is looking for a Restaurant Server who will oversee day-to-day customer service and food service operations. The role involves taking orders, delivering food, and maintaining cleanliness. Ideal candidates should possess excellent customer service skills and have a positive attitude. This position offers competitive pay and various benefits including health insurance and flexible scheduling.

Qualifications

• Excellent customer service skills are essential.
• Effective communication with restaurant staff is required.
• Some previous restaurant experience is preferred.

Responsibilities

• Oversee the operation of customer service and food service efficiently.
• Greet customers warmly with a smile and a friendly attitude.
• Take orders and submit to kitchen accurately and efficiently.
• Handle payments and maintain cleanliness.
• Follow safety food handling and cash security rules.

Skills

Excellent customer service skills

Ability to communicate effectively with all restaurant staff

Some previous restaurant experience preferred

Can do attitude

Job description

Compensation

Inclusive of tips earn up to $12 - $15 per hour (depending on day of week/shift)

Our Purpose

Huddle House is unique in their communities; a special bond grows between team members in the restaurants and members of the community, a bond not seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience.

Bringing Friends and Families Together, over Delicious Food, Served from the Heart.

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

Company Overview

Huddle House, Inc. (HHI) is a full‑service family restaurant chain, well‑known for serving “Any Meal. Any Time.” The core values on which Huddle House was founded in 1964 – Bringing Friends and Family Together, Over Delicious Food, Served from the Heart – remain intact today. The Atlanta‑based franchisor owns its own Distribution Center and has nearly 400 franchise‑ and 30 corporate‑owned locations across 21 states, primarily in the Southeast and Central U.S.

Position Overview

The Restaurant Server will oversee the day‑to‑day operation of first‑class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff, delivering food to the customer in a timely manner, and maintaining cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

Responsibilities

• Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform.
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table.
• Using proper, approved abbreviations, submit tickets to the cook’s station and deliver food in a timely manner to the customer when food is cooked.
• Handle money from customers; ring up tickets using the POS system and make proper change.
• Account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before the shift is over.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Use all tools provided by the manager to keep the store clean at all times, including but not limited to bussing tables, sweeping and mopping floors, and cleaning bathrooms and walls.
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
• Know the menu, daily features when applicable, and which juices, add‑ons, and desserts to suggestively sell.
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.
• Practice all rules for safety food handling, cash security, and all other restaurant policies.
• Perform all prep and cleaning duties as detailed or assigned by the supervisor.
• Make a difference in food cost by controlling waste and portion control.
• Perform all duties with a sense of urgency.

Qualifications

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• “Can do” attitude and willingness to be at your best during your shift

Benefits & Perks

• DeVry University Education discounts with complimentary laptop for Employees & dependents
• Competitive Pay
• Comprehensive Health Benefits
• Flexible Schedule

Disclaimer

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.