Restaurant Server

Highgate Hotels, LP; Atlanta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Restaurant Server to provide exceptional service at their downtown Atlanta location. The successful candidate will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction in a fast-paced environment. This role requires excellent communication skills and the ability to multitask effectively while maintaining a friendly demeanor.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to stand during entire shift.
• Must be able to effectively communicate.

Responsibilities

• Provide high-quality service to guests attentively and courteously.
• Receive and deliver food and beverage orders.
• Ensure overall guest satisfaction.

Skills

Communication

Multitasking

Customer Service

Education

High School diploma

Job description

Restaurant Server

Requisition ID: 2025-65859

Category: Food and Beverage

Job Location: US-GA-Atlanta

Property: Candler Hotel Atlanta, Curio Collection by Hilton

Compensation Type

Hourly

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, recognized as an industry innovator. It operates in major U.S. markets including New York, Boston, Miami, San Francisco, and Honolulu, with a growing presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance throughout the hospitality property cycle and develops bespoke hotel brands using industry-leading revenue management tools. With offices in London, New York, Dallas, and Seattle, it is a trusted partner for top ownership groups and hotel brands.

Location

Located on Peachtree Street in downtown Atlanta, The Candler Hotel is a historic boutique hotel within the Candler Building, originally built in 1906. The hotel features 265 guestrooms, a library, a Peloton-equipped gym, and 6,000 sq. ft. of event space. Its signature restaurant, By George, is helmed by chef Hugh Acheson.

Overview

The Restaurant Server provides high-quality service to guests in an attentive, courteous, and efficient manner, handling orders and payments.

Responsibilities

• Always be attentive, friendly, helpful, and courteous to guests, managers, and colleagues.
• Understand the organization of the restaurant, lounges, and room service, and know each role's function.
• Have thorough knowledge of menus and specials.
• Serve guests with all food and beverage requirements courteously and efficiently.
• Pre-bus tables, removing soiled dishes after each course.
• Operate the P.O.S system proficiently.
• Handle cashiering duties, including closing checks and preparing shift paperwork.
• Perform opening and closing procedures and side-work as assigned.
• Keep tables and side stands stocked, tidy, and clean.
• Maintain beverage levels at all times.
• Break down trays of soiled dishes and linens according to standards.
• Answer the telephone professionally.
• Upsell food, beverages, and promotions to guests.
• Know fire extinguisher locations and usage.
• Deliver food and beverage orders and process payments.
• Ensure guest satisfaction.

Qualifications

• High School diploma or equivalent preferred.
• Flexibility for long hours.
• Ability to exert up to 50 pounds occasionally and 20 pounds frequently.
• Ability to stand throughout the shift.
• Capability to carry full trays of food and beverages.
• Effective verbal and written communication skills.
• Ability to multitask and prioritize.
• Attend all required meetings and training.
• Maintain high standards of appearance and grooming.
• Adhere to hotel standards and safety regulations.
• Show initiative and problem-solving skills.
• Maintain confidentiality and demonstrate a friendly demeanor.