Restaurant Server

Ascent Hospitality Management; Ankeny (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated Servers to join their team in Ankeny. This role involves providing exceptional service to guests, ensuring a memorable dining experience through genuine hospitality and attention to detail. The ideal candidate will thrive in a fast-paced environment, showcasing excellent communication and teamwork skills. With flexible hours, competitive wages, and supportive ownership, this position offers a rewarding career path for those looking to grow within the hospitality industry. If you are passionate about delivering outstanding service and being part of a dynamic team, this opportunity is perfect for you.

Benefits

Free Employee Meals

Family Discounts

Flexible Hours

Structured Training Program

Referral Bonus

Yearly Anniversary Checks

Closed on Christmas Day

Qualifications

• Friendly and efficient service to guests.
• Maintains a professional appearance and positive attitude.

Responsibilities

• Greets and serves guests with genuine hospitality.
• Maintains cleanliness of dining area and service stations.
• Processes orders accurately using POS equipment.

Skills

Customer Service

Communication

Teamwork

Time Management

Education

High School Diploma

Tools

POS System

Job description

Perkins Restaurant is now hiring Servers for our Perkins Restaurant in Ankeny.

Stop in any time to apply at:

714 Oralabor Rd. - Ankeny

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*Ask manager for details

Summary of Position

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs, and performance standards. Shows guests genuine hospitality while providing them with a memorable experience. Maintains a professional appearance and shows sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and a positive work environment as directed by the Manager on Duty.

Position Activities and Tasks

• Guest Interactions
• Reports to work well-groomed, in a clean and proper uniform, practicing good personal hygiene at all times.
• Greets guests courteously and respectfully when seated at the station.
• Welcomes guests immediately upon seating with a non-scripted greeting.
• Uses acquired menu knowledge to offer suggestions, answer questions, and anticipate guests’ needs.
• Delivers hot food, checking orders for accuracy, appearance, and temperature, and serving immediately.
• Provides Perkins Service with genuine hospitality, personality, and specific suggestions at every step. Actively engages with guests to ensure satisfaction and resolve concerns.
• Keeps tables, stations, pantry line, and dining room clean, completing assigned cleaning duties.
• Attends to guest needs and requests promptly.
• Maintains cleanliness of dining area and stations, including pre-bussing and detailing.
• Performs side work during downtime, such as rolling silverware, restocking stations, and bussing tables.
• Executes the service cycle and team responsibilities to ensure 100% guest satisfaction.
• Communicates with management regarding deficiencies, safety issues, or problems, and proposes solutions.
• Processes orders and operates POS equipment accurately.
• Anticipates and corrects system issues to maximize guest satisfaction.
• Assists team members as needed.
• Maintains cleanliness of service stations, garnish line, service bar, and common areas.
• Restocks supplies and condiments, sorts and polishes silverware, and cleans mirrors and artifacts.
• Runs food to ensure hot food is served hot.

*Disclaimer: This description is not exhaustive of all responsibilities, skills, or working conditions associated with the job. It reflects the principal elements essential for performance, employee development, and compensation. Other duties may be assigned as required.