Restaurant Server

Atrium Hospitality LP; West Des Moines (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a forward-thinking hospitality company as a Restaurant Server. In this role, you will provide guests with a memorable dining experience, ensuring prompt and courteous service while managing food and beverage orders. Your contributions will help create a welcoming atmosphere that emphasizes teamwork and excellence in service. With opportunities for career growth and a supportive work environment, this position is perfect for those looking to make an impact in the hospitality industry. If you are passionate about delivering exceptional service and thrive in a fast-paced setting, this role is for you.

Benefits

Career Growth & Learning

Daily Pay Option

401k Plans with Company Match

Comprehensive Health Coverage

Paid Time Off/Vacation Holiday

Exclusive Discounts for Travelers

Qualifications

• 6 months of customer service or restaurant experience preferred.
• Food Safety and Alcohol Awareness certifications required within 60 days.

Responsibilities

• Provide excellent restaurant service and ensure guest satisfaction.
• Take orders, serve food, and handle payments accurately.
• Maintain cleanliness and organization of dining areas.

Skills

Customer Service

Food and Beverage Service

Cash Handling

Communication Skills

Education

High School Diploma or Equivalent

Tools

Micros Operating System

Job description

Hotel:

Des Moines Sheraton

1800 50th Street

West Des Moines, IA 50266

Position: Restaurant Server

Type: Part time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Wage: $11.55 with Experience plus tips

Hours: Evening Shifts till 10pm/12pm. Weekend availability also needed.

Primary Purpose:
The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience.

Work Performed:

• Schedule dining reservations and arrange parties or special services;
• Ensure prompt and courteous service to guests;
• Answer telephone calls and process phone orders;
• Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;
• Take food and beverage orders, relay orders to kitchen, and serve food to guests;
• Coordinate amenity delivery request in connection with the kitchen department;
• Monitors tables in assigned section ensuring all guests are served;
• Address guest complaints;
• Collect and process guest payments;
• Totals receipts at end of shift to verify sales and clear cash register;
• Ensures tips are reported properly for tax processing;
• Clear dirty table settings and prepare table for resetting;
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
• Inspect dining room serving stations for neatness and cleanliness;
• Assist service staff as necessary to service guests in a timely manner;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management;
• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience: Six (6) months of previous customer service, restaurant and/or cashier experience.

Preferred Education: High school diploma or equivalent.

Required Licenses/Certification:

• Food Safety Training certified or become certified within first 60 days of employment.
• Alcohol Awareness certified or become certified within first 60 days of employment.

Preferred Technology: Previous experience with Micros operating system.

Physical:

• Able to lift a minimum of 50lbs.
• Able to bend and squat repeatedly.
• Able to walk and stand for duration of scheduled shift.

Other:

Flexible to work day, early morning, evening, weekend and holiday shifts.

What’s In It For You?

At Atrium Hospitality, we believe in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, overcome challenges together, and embrace new ideas to improve.

• Career Growth & Learning: 40% of our management hires are internal promotions!
• Get Paid When You Need It: Daily Pay option available.
• Invest in Your Future: 401k plans with company match.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options.
• Paid Time Off/Vacation Holiday: Enjoy exclusive Atrium Traveler discounts to explore new destinations.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy