Restaurant Server

Perkins Restaurant & Bakery; Ankeny (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking friendly and efficient servers to join their team in Ankeny. This role focuses on providing exceptional customer service and creating memorable experiences for guests. With a supportive ownership that values family, employees can enjoy flexible hours, structured training, and competitive wages. The position requires a positive attitude, strong communication skills, and a commitment to maintaining a welcoming environment. If you are passionate about hospitality and looking for a rewarding career path, this opportunity is perfect for you.

Benefits

Free Employee Meals

Family Discounts

Yearly Anniversary Checks

Flexible Hours

Structured Training Program

Referral Bonus

Qualifications

• Friendly and efficient service to guests.
• Ability to manage multiple tasks and maintain cleanliness.

Responsibilities

• Greet guests and provide menu knowledge.
• Deliver food and ensure guest satisfaction.
• Maintain cleanliness of dining area and service stations.

Skills

Customer Service

Communication Skills

Teamwork

Time Management

Education

High School Diploma

Job description

Perkins Restaurant is now hiring Servers for our Perkins Restaurant in Ankeny.

Stop in any time to apply at:

714 Oralabor Rd. - Ankeny

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*Ask manager for details

SUMMARY OF POSITION

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs, and performance standards. Shows guests genuine hospitality while providing them with a memorable experience. Maintains a professional appearance and shows sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and ensure a positive work environment as directed by the Manager on Duty.

POSITION ACTIVITIES AND TASKS

• Guest Interactions
• Reports to work well-groomed, in a clean and proper uniform, practicing good personal hygiene at all times.
• Greets guests courteously and respectfully when seated at station.
• Welcomes guests immediately upon seating with a non-scripted greeting.
• Uses acquired menu knowledge to offer suggestions, answer questions, and anticipate guests’ needs.
• Delivers hot food, checks orders for accuracy, appearance, and temperature, and delivers to the table immediately.
• Provides Perkins Service with genuine hospitality, personality, and specific suggestions; actively engages guests and remedies concerns to ensure 100% satisfaction.
• Keeps tables, stations, pantry line, and dining area clean; completes assigned cleaning duties.
• Attends to guest needs or requests promptly.
• Pre-busses tables, details, and maintains cleanliness of stations and pantry.
• Performs side work during downtime, such as rolling silverware, restocking, and bussing tables.
• Follows the service cycle and team responsibilities to ensure guest satisfaction on every visit.
• Communicates with management and coworkers regarding issues and potential solutions.
• Processes orders and operates POS equipment per company policies.
• Anticipates and corrects system or service breakdowns to maximize guest satisfaction.
• Assists team members as needed.
• Maintains cleanliness and restocking of service stations, garnish line, and common areas.
• Runs food to ensure hot dishes are served hot.

Disclaimer

This position description is not exhaustive and may include other duties as required. It reflects essential job elements for performance, development, and compensation decisions.