Restaurant Ops Leader: Guest Experience & Team Growth

Nemacolin; Wharton Township (PA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

500 Insurance

401(k) program

Medical, dental, and vision

Paid time off

Educational and career advancement

Discounted dining

Job summary

Nemacolin is seeking an Assistant Restaurant Manager to lead service execution across resort dining venues. You will coach associates, partner with culinary leadership, and oversee daily operations to ensure exceptional guest experiences and consistent service standards.

You will contribute to budgeting, labor management, and profitability while fostering a culture of accountability, collaboration, and growth within the Food & Beverage team.

Qualifications

• Associate degree in hospitality management or related field required.
• 50
• Bachelor's degree preferred.
• Minimum one year of supervisory experience in a restaurant, food & beverage outlet, or hospitality environment.
• Experience in Forbes Four-Star or Forbes Five-Star environments preferred.
• Strong guest service and team leadership track record.

Responsibilities

• Lead service execution and coach associates to uphold Nemacolin's hospitality standards.
• Oversee daily restaurant activities and support guest room dining when applicable.
• Support budgeting, labor management, and payroll processes to optimize efficiency.
• Foster communication and collaboration between front-of-house and culinary teams.
• Develop associates and promote a culture of accountability, collaboration, and growth.
• Engage with guests to resolve concerns and ensure high satisfaction.

Skills

Leadership

Guest service

Team development

Communication

Operational planning

Budgeting

Multitasking

English proficiency

Education

Associate's degree in hospitality management or related field

Bachelor's degree preferred

Tools

Microsoft Office with Word, Excel, Outlook, PowerPoint

Job description

Nemacolin is seeking an Assistant Restaurant Manager to lead service execution across resort dining venues. You will coach associates, partner with culinary leadership, and oversee daily operations to ensure exceptional guest experiences and consistent service standards.

You will contribute to budgeting, labor management, and profitability while fostering a culture of accountability, collaboration, and growth within the Food & Beverage team.